Archway Customer Experience Survey 2021/22

Very satisfied

Satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Dissatisfied

Very dissatisfied

I am an amateur researcher

I am a genealogist/family researcher

I am a professional researcher

I am a student (Tertiary)

I am a student (High school or younger)

I am researching land claims

I am an information management professional

Other (please specify)

I am researching family/iwi/hapū

I am researching a specific topic eg: railways

I am looking for a specific record I know exists eg: a relative's probate

I want to browse Archway

I am looking for information about myself

I want information about a specific Archives NZ location

I am working on a school/university project

I am looking for guidance on managing government information

Other (please specify)

This is my first visit

I visit less than once a month

I visit about once a month

I visit about once a week

I visit nearly every day

I found more than what I was looking for

I found what I was looking for easily

I found part of what I was looking for

I didn't find what I was looking for

I was just browsing

Other (please specify)