Customer Portal Survey Question Title * 1. Overall, how well does our website meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 2. How easy was it for you to enroll? Extremely easy Very easy Somewhat easy Not at all easy Question Title * 3. Were you able to register on your own without additional assistance? Yes No Question Title * 4. How easy is it to locate your bill? Extremely easy Very easy Somewhat easy Not at all easy Question Title * 5. Did it take you more or less time than you expected to pay your bill? A lot less time A little less time About what I expected A lot more time I did not pay my bill online Question Title * 6. Did it take you more or less time than you expected to find what you were looking for on our website? A lot less time A little less time About what I expected A little more time A lot more time Question Title * 7. Do you have any other comments about how we improve our website? Done