NW Business Association: Community Feedback Survey The NW Business Association is interested in understanding how the Coronavirus is impacting local businesses. We greatly appreciate you taking the time to share your experience.... and we'd like your thoughts on how we can help you during this time. Question Title * 1. To what extent do you expect the Coronovirus to affect your business before the outbreak is over? Rate on a scale of 1-10 with 1 being affected minimally and 10 highly. Question Title * 2. What impacts, if any, are you currently experiencing?Please indicate all that apply to your business. Decreased sales/revenue Appointment/Reservation Cancellations Drop in customer traffic Employee absences Reduced employee morale Inventory issues Vendor/supply issues Reducing in-person meetings Reducing/postponing business travel Cancelling/Postponing large gatherings/events Reducing employee hours Postponing capital expenditure None Other (please specify) Question Title * 3. What impacts do you expect your business to experience if this outbreak lasts a while? Decreased sales/revenue Appointment/Reservation Cancellations Drop in customer traffic Employee absences Reduced employee morale Inventory issues Vendor/supply issues Reducing in-person meetings Reducing business travel Cancelling/Postponing large gatherings/events Reducing employee hours Postponing capital expenditure None Other (please describe) Question Title * 4. What steps are you/your employees taking to protect yourselves and customers? Indicate any that apply to your business. Working from home when possible Encouraging more frequent handwashing More frequent cleaning of surfaces Offering sanitizer dispensers/wipes for customers Offering pickup/delivery service Postponing events Reducing in-person meetings Using teleconferencing or other technology for meetings None Other (please specify) Question Title * 5. What percentage of your customer business is currently done in-person? 90% or more 80-90% 70-80% 60-70% 50-60% 40-50% 30-40% 20-30% 10-20% Less than 10% Question Title * 6. What type(s) of business are you in? Retail Bar/Restaurant Hotel Other Travel-Related Healthcare Spa/Fitness Service Consultancy Government Education Entertainment Manufacturing Business-to-Consumer Business-to-Business Web-based business Home-based business Brick-and-mortar Other (please describe) Question Title * 7. As you’re dealing with (or anticipating) impacts from the coronavirus, are there any thoughts, encouragements or ideas you’d like to share with other businesses? Question Title * 8. If the Business Association were to create an online forum where local businesses could discuss coronavirus issues and strategies, how interested would you be in participating in that? Please indicate your level of interest with 1 being low interest and 5 being high interest. Question Title * 9. What are things you'd like to see the Business Association doing to help your business at this time? Done