Housing Providers Preparing for Regulation on Domestic Abuse

Domestic Abuse and Housing - Preparing for Regulation

This is a brief anonymous survey seeking views on how social housing providers in England are preparing for the introduction of domestic abuse within the Regulator of Social Housing's (RSH) Consumer Standards.

Question Title

* 1. Do you already have a stand alone Domestic Abuse Policy?

Yes, we do

Not yet

We have a joint anti-social behaviour and domestic abuse policy

We have made a start on a domestic abuse policy

We will wait until we are required to have one under regulatory requirements

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* 2. Does your current approach to domestic abuse consider the following areas:

Income maximisation / rent arrears / money matters and advice

Repairs and asset management

Anti-social behaviour and noise nuisance

Tenant engagement

Other (please specify)

None of the above

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* 3. Is your organisation part of the area's domestic abuse strategic partnership

Yes

Yes, we are part of the Domestic Abuse Local Partnership Board as defined in Section 58 of the Domestic Abuse Act (2021)

We have asked to be part of a domestic abuse partnership for the area, but have not been accepted at this stage

We don't wish to be part of a strategic domestic abuse partnership

Other (please specify)

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* 4. Has your organisation delivered training on domestic abuse to staff?

Yes, to all customer facing staff, including repairs / asset / neighbourhood teams

Yes, to all staff across the organisation including non-customer facing roles

Staff training has been delivered on domestic abuse to specialist support roles only

No domestic abuse training has been delivered in the last 2 years

Other (please specify)

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* 5. Did you respond to the Regulator of Social Housing Consultation on Consumer Standards (which closed 17.10.23) question on domestic abuse?

Yes

I don't know

Other (please specify)

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* 6. Has your Board had any discussion on the inclusion of domestic abuse within changes to the Consumer Standards?

Yes

Not yet, but it is planned

A board member has raised it

Other (please specify)

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* 7. Have your tenant / resident voices groups had any awareness raising sessions or meeting agenda items on the inclusion of domestic abuse in the proposed changes to the Regulator of Social Housing's Consumer Standards?

Yes

We have sessions planned

Other (please specify)

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* 8. What area does your organisation operate in?

North East England

North West England

Midlands

South East England

South West England

Yorkshire and Humber

East of England

London

We operate nationally

Other (please specify)

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* 9. How many homes does your organisation manage?

Below 10,000

Above 10,000

Other (please specify)