Daman Voice of Customer Feedback Survey

Understanding how we are doing with meeting your needs is essential to our success. Please take four minutes and complete this brief survey to let us know how we are doing. We appreciate your feedback!

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* 1. Here are some statements about the products of . Please indicate your level of agreement with each statement.

	Totally disagree	Disagree	Neutral	Agree	Totally agree	N/A
I am satisfied with the quality of products at Daman.	I am satisfied with the quality of products at Daman. Totally disagree	I am satisfied with the quality of products at Daman. Disagree	I am satisfied with the quality of products at Daman. Neutral	I am satisfied with the quality of products at Daman. Agree	I am satisfied with the quality of products at Daman. Totally agree	I am satisfied with the quality of products at Daman. N/A
The quality of the products at Daman is important to me.	The quality of the products at Daman is important to me. Totally disagree	The quality of the products at Daman is important to me. Disagree	The quality of the products at Daman is important to me. Neutral	The quality of the products at Daman is important to me. Agree	The quality of the products at Daman is important to me. Totally agree	The quality of the products at Daman is important to me. N/A
I am satisfied with the value for price I get from Daman.	I am satisfied with the value for price I get from Daman. Totally disagree	I am satisfied with the value for price I get from Daman. Disagree	I am satisfied with the value for price I get from Daman. Neutral	I am satisfied with the value for price I get from Daman. Agree	I am satisfied with the value for price I get from Daman. Totally agree	I am satisfied with the value for price I get from Daman. N/A
The value for the price I get from Daman is important for me.	The value for the price I get from Daman is important for me. Totally disagree	The value for the price I get from Daman is important for me. Disagree	The value for the price I get from Daman is important for me. Neutral	The value for the price I get from Daman is important for me. Agree	The value for the price I get from Daman is important for me. Totally agree	The value for the price I get from Daman is important for me. N/A
I am satisfied with the reliability of the products of Daman.	I am satisfied with the reliability of the products of Daman. Totally disagree	I am satisfied with the reliability of the products of Daman. Disagree	I am satisfied with the reliability of the products of Daman. Neutral	I am satisfied with the reliability of the products of Daman. Agree	I am satisfied with the reliability of the products of Daman. Totally agree	I am satisfied with the reliability of the products of Daman. N/A
The reliability of products of Daman is important to me.	The reliability of products of Daman is important to me. Totally disagree	The reliability of products of Daman is important to me. Disagree	The reliability of products of Daman is important to me. Neutral	The reliability of products of Daman is important to me. Agree	The reliability of products of Daman is important to me. Totally agree	The reliability of products of Daman is important to me. N/A

Comment (optional)

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* 2. Here are some questions about the service of Daman.

	Totally disagree	Disagree	Neutral	Agree	Totally agree	N/A
I am satisfied with the delivery times at Daman.	I am satisfied with the delivery times at Daman. Totally disagree	I am satisfied with the delivery times at Daman. Disagree	I am satisfied with the delivery times at Daman. Neutral	I am satisfied with the delivery times at Daman. Agree	I am satisfied with the delivery times at Daman. Totally agree	I am satisfied with the delivery times at Daman. N/A
The on-time delivery of the products at Daman is important to me.	The on-time delivery of the products at Daman is important to me. Totally disagree	The on-time delivery of the products at Daman is important to me. Disagree	The on-time delivery of the products at Daman is important to me. Neutral	The on-time delivery of the products at Daman is important to me. Agree	The on-time delivery of the products at Daman is important to me. Totally agree	The on-time delivery of the products at Daman is important to me. N/A
I am satisfied with the expertise of the Daman design staff.	I am satisfied with the expertise of the Daman design staff. Totally disagree	I am satisfied with the expertise of the Daman design staff. Disagree	I am satisfied with the expertise of the Daman design staff. Neutral	I am satisfied with the expertise of the Daman design staff. Agree	I am satisfied with the expertise of the Daman design staff. Totally agree	I am satisfied with the expertise of the Daman design staff. N/A
The expertise of the Daman design staff is important to me.	The expertise of the Daman design staff is important to me. Totally disagree	The expertise of the Daman design staff is important to me. Disagree	The expertise of the Daman design staff is important to me. Neutral	The expertise of the Daman design staff is important to me. Agree	The expertise of the Daman design staff is important to me. Totally agree	The expertise of the Daman design staff is important to me. N/A
I am satisfied with the fast response of the Daman service staff.	I am satisfied with the fast response of the Daman service staff. Totally disagree	I am satisfied with the fast response of the Daman service staff. Disagree	I am satisfied with the fast response of the Daman service staff. Neutral	I am satisfied with the fast response of the Daman service staff. Agree	I am satisfied with the fast response of the Daman service staff. Totally agree	I am satisfied with the fast response of the Daman service staff. N/A
The fast response of the Daman service staff is important to me.	The fast response of the Daman service staff is important to me. Totally disagree	The fast response of the Daman service staff is important to me. Disagree	The fast response of the Daman service staff is important to me. Neutral	The fast response of the Daman service staff is important to me. Agree	The fast response of the Daman service staff is important to me. Totally agree	The fast response of the Daman service staff is important to me. N/A
I am satisfied with the website experience and online tools provided by Daman.	I am satisfied with the website experience and online tools provided by Daman. Totally disagree	I am satisfied with the website experience and online tools provided by Daman. Disagree	I am satisfied with the website experience and online tools provided by Daman. Neutral	I am satisfied with the website experience and online tools provided by Daman. Agree	I am satisfied with the website experience and online tools provided by Daman. Totally agree	I am satisfied with the website experience and online tools provided by Daman. N/A
Daman's website experience and online tools are important to me.	Daman's website experience and online tools are important to me. Totally disagree	Daman's website experience and online tools are important to me. Disagree	Daman's website experience and online tools are important to me. Neutral	Daman's website experience and online tools are important to me. Agree	Daman's website experience and online tools are important to me. Totally agree	Daman's website experience and online tools are important to me. N/A

Comment (optional)

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* 3. Now questions about your relationship with Daman.

	Totally disagree	Disagree	Neutral	Agree	Totally agree	N/A
The Daman account managers / sales people are friendly.	The Daman account managers / sales people are friendly. Totally disagree	The Daman account managers / sales people are friendly. Disagree	The Daman account managers / sales people are friendly. Neutral	The Daman account managers / sales people are friendly. Agree	The Daman account managers / sales people are friendly. Totally agree	The Daman account managers / sales people are friendly. N/A
The friendliness of the Daman account managers / sales people is important to me.	The friendliness of the Daman account managers / sales people is important to me. Totally disagree	The friendliness of the Daman account managers / sales people is important to me. Disagree	The friendliness of the Daman account managers / sales people is important to me. Neutral	The friendliness of the Daman account managers / sales people is important to me. Agree	The friendliness of the Daman account managers / sales people is important to me. Totally agree	The friendliness of the Daman account managers / sales people is important to me. N/A
The expertise of the Daman account managers / sales people is high.	The expertise of the Daman account managers / sales people is high. Totally disagree	The expertise of the Daman account managers / sales people is high. Disagree	The expertise of the Daman account managers / sales people is high. Neutral	The expertise of the Daman account managers / sales people is high. Agree	The expertise of the Daman account managers / sales people is high. Totally agree	The expertise of the Daman account managers / sales people is high. N/A
The expertise of the Daman account managers / sales people is important to me.	The expertise of the Daman account managers / sales people is important to me. Totally disagree	The expertise of the Daman account managers / sales people is important to me. Disagree	The expertise of the Daman account managers / sales people is important to me. Neutral	The expertise of the Daman account managers / sales people is important to me. Agree	The expertise of the Daman account managers / sales people is important to me. Totally agree	The expertise of the Daman account managers / sales people is important to me. N/A
Daman understands me and my needs.	Daman understands me and my needs. Totally disagree	Daman understands me and my needs. Disagree	Daman understands me and my needs. Neutral	Daman understands me and my needs. Agree	Daman understands me and my needs. Totally agree	Daman understands me and my needs. N/A
Daman's understanding of me and my needs is important to me.	Daman's understanding of me and my needs is important to me. Totally disagree	Daman's understanding of me and my needs is important to me. Disagree	Daman's understanding of me and my needs is important to me. Neutral	Daman's understanding of me and my needs is important to me. Agree	Daman's understanding of me and my needs is important to me. Totally agree	Daman's understanding of me and my needs is important to me. N/A

Comment (optional)

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* 4. Overall, how satisfied are you with Daman?

Very satisfied

Satisfied

Neutral

Not satisfied

Very dissatisfied

Comment (optional)

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* 5. I am likely to provide enthusiastic referrals for Daman.

Totally agree

Agree

Neutral

Disagree

Totally disagree

Comment (optional)

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* 6. Do you have any other comments or suggestions for Daman?