'Service With A Smile' - Feedback on your Springfields Experience

Thank you for taking the time to share your thoughts on your recent visit to Springfields Designer Outlet & Leisure.
Simply complete this short survey for your chance to win a £250 Springfields Gift Card!

Your feedback is important to us and will be used to improve your future shopping experience with us.
Fields marked with a * are mandatory.

Your details will not be passed on to any third parties.

For transparency, this survey is not open to employees at Springfields Designer Outlet & Leisure, or their family members.

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* 1. Contact Information

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* 2. What was the date of your most recent visit?

Date

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* 3. Which age range do you fall within?

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* 4. How did you travel here today?

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* 5. How many stores did you visit today?

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* 6. What was your approximate overall spend during your visit to Springfields?

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* 7. How long did you spend at Springfields?

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* 8. How often do you shop at Springfields?

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* 9. Please mark out of 1 to 10, 1 being least likely and 10 being most likely.

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Would you recommend Springfields to a friend

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* 10. We're keen to provide you with the best shopping experience at Springfields. What can we do to improve? Are there any other stores you would like to see at Springfields?

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* 12. In the store, were you greeted with a smile?

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* 13. On a scale of 1-5 (5 being the best) how would you rate this store's

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Value for money
Level of customer service

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* 14. Please provide any further feedback you may have on your experience within this store.

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* 15. Do you wish to provide feedback on another store?

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* 16. How did you first hear about Springfields Designer Outlet & Leisure?

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