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Imperial Beverage
Customer Satisfaction Survey

Your answers are completely anonymous.
If you want someone to follow up with you for any reason,
please provide your contact information at the bottom of the survey.
1.I regularly meet in person with my IB Account Manager (sales rep) as scheduled.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
2.My Account Manager works with me to keep an appropriate amount of inventory on hand.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
3.My Account Manager is the best beverage consultant for my business (ex: provides product education, knows about industry trends, etc.).
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
4.I normally receive everything I ordered (ex: no missing items, backordered product, etc.).
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
5.My driver provides professional & friendly service.
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
6.What else would you like us to know?
7.Complete this section ONLY IF you want someone to follow up with you: