Antigo Fire Department Satisfaction Survey

Question Title

* 1. Which of the following best describes the nature of the call or service you received?

Ambulance/EMS

Fire Suppression

Interfacility Transport

Information request by phone

Citizen assistance or service request

Fire Inspection or Fire code issue

Public Education or fire prevention presentation

Hazardous materials response

Technical rescue

Vehicle extrication

Other (please specify)

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* 2. Incident Information

Date

Time (approximate)

Location

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* 3. How would you describe the timeliness of our response?

Excellent

Very Good

Satisfactory

Poor

Unsatisfactory

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* 4. The AFD employee who assisted me was professional in his/her demeanor.

Yes

N/A

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* 5. The AFD member had a clean and professional appearance

Yes

N/A

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* 6. The AFD employee was polite and courteous as he/she addressed my emergency or non-emergency event.

Yes

N/A

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* 7. The AFD employee who assisted me was very knowledgeable and helpful. I would rate their knowledge and helpfulness as:

Excellent

Very Good

Satisfactory

Poor

Unsatisfactory

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* 8. The firefighters/paramedics took the time to explain their actions

Yes

N/A

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* 9. Overall service received from the fire department was

Excellent

Very Good

Satisfactory

Poor

Unsatisfactory

Antigo Fire Department Satisfaction Survey

Question Title

* 1. Which of the following best describes the nature of the call or service you received?

Question Title

* 2. Incident Information

Question Title

* 3. How would you describe the timeliness of our response?

Question Title

* 4. The AFD employee who assisted me was professional in his/her demeanor.

Question Title

* 5. The AFD member had a clean and professional appearance

Question Title

* 6. The AFD employee was polite and courteous as he/she addressed my emergency or non-emergency event.

Question Title

* 7. The AFD employee who assisted me was very knowledgeable and helpful. I would rate their knowledge and helpfulness as:

Question Title

* 8. The firefighters/paramedics took the time to explain their actions

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* 9. Overall service received from the fire department was

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* 10. Additional comments, concerns or information. (If you wish to be contacted by AFD please leave contact information here)