ATBS Mobile App User Feedback Question Title * 1. Does the app make it easier to work with ATBS? It didn’t help at all. It helped, but I could have done the same thing just as easily without this app. It helped, but I could have done the same thing just as easily or easier with another app. It made it easier to work with ATBS. I wouldn’t be able to work with ATBS without this app. Question Title * 2. How easy was the app to use? I need someone to show me how to use the app. I need someone to show me how to use certain features. It will take me a few uses to master the app. Next time I use it, I’ll know exactly what to do. It felt like I’ve been using it all my life. Question Title * 3. Did you find any defects while using the app? No Yes (Please explain) Question Title * 4. Would you use this app again? Yes No (Please explain) Question Title * 5. How likely are you to recommend this app to a friend? 1 - Not at all likely 2 3 4 5 - Very likely 1 - Not at all likely 2 3 4 5 - Very likely Question Title * 6. When was the app most useful to you? Question Title * 7. At which points did you feel frustrated with the app? Question Title * 8. What features would you add? Question Title * 9. Given the app’s goal to help you send in your paperwork and communicate with your business consultant, what would prevent you from using this app again? Done
