Security Note: Customer information is protected via SSL Encryption. SSL works through a cryptographic system that secures a connection between a client and a server. Websites use this protocol to obtain confidential user information and it is supported in all modern browsers. The survey below asks for the customer's External Case ID, and/or the first and last name and last four digits of the customer's SSN. Though entered on a website with SSL Encryption, customers may choose not to enter any identifying information. If no identifying information is entered OCS will collect and review the information but will not be able to follow up on case specific concerns. As an alternative, customers are welcome to print this survey and mail it to: OCS, 280 State Drive, Waterbury, VT 05671-1901. We value your input and information. Thank you for taking the time to complete the survey below.