Boise Hawks Customer Satisfaction Survey

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* 1. How many Boise Hawks games did you attend in 2015?

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* 2. How many Boise Hawks games did you attend in 2016?

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* 3. Please rate the following ballpark components from the 2016 season.

	Very Good	Good	Average	Poor	Very Poor
Parking	Parking Very Good	Parking Good	Parking Average	Parking Poor	Parking Very Poor
Mascot	Mascot Very Good	Mascot Good	Mascot Average	Mascot Poor	Mascot Very Poor
Public Address Announcer	Public Address Announcer Very Good	Public Address Announcer Good	Public Address Announcer Average	Public Address Announcer Poor	Public Address Announcer Very Poor
On-Field Entertainment	On-Field Entertainment Very Good	On-Field Entertainment Good	On-Field Entertainment Average	On-Field Entertainment Poor	On-Field Entertainment Very Poor
Frequency of promotional item giveaways	Frequency of promotional item giveaways Very Good	Frequency of promotional item giveaways Good	Frequency of promotional item giveaways Average	Frequency of promotional item giveaways Poor	Frequency of promotional item giveaways Very Poor
Overall in-game entertainment experience	Overall in-game entertainment experience Very Good	Overall in-game entertainment experience Good	Overall in-game entertainment experience Average	Overall in-game entertainment experience Poor	Overall in-game entertainment experience Very Poor
How smooth/efficient was your entry into the ballpark?	How smooth/efficient was your entry into the ballpark? Very Good	How smooth/efficient was your entry into the ballpark? Good	How smooth/efficient was your entry into the ballpark? Average	How smooth/efficient was your entry into the ballpark? Poor	How smooth/efficient was your entry into the ballpark? Very Poor
How smooth/efficient was your exit from the ballpark?	How smooth/efficient was your exit from the ballpark? Very Good	How smooth/efficient was your exit from the ballpark? Good	How smooth/efficient was your exit from the ballpark? Average	How smooth/efficient was your exit from the ballpark? Poor	How smooth/efficient was your exit from the ballpark? Very Poor
How would you rate the overall quality of the ballpark food in 2016?	How would you rate the overall quality of the ballpark food in 2016? Very Good	How would you rate the overall quality of the ballpark food in 2016? Good	How would you rate the overall quality of the ballpark food in 2016? Average	How would you rate the overall quality of the ballpark food in 2016? Poor	How would you rate the overall quality of the ballpark food in 2016? Very Poor
How would you rate the concession prices?	How would you rate the concession prices? Very Good	How would you rate the concession prices? Good	How would you rate the concession prices? Average	How would you rate the concession prices? Poor	How would you rate the concession prices? Very Poor
How would you rate the amount of time you spent in line at the concession stands?	How would you rate the amount of time you spent in line at the concession stands? Very Good	How would you rate the amount of time you spent in line at the concession stands? Good	How would you rate the amount of time you spent in line at the concession stands? Average	How would you rate the amount of time you spent in line at the concession stands? Poor	How would you rate the amount of time you spent in line at the concession stands? Very Poor

Additional Comments

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* 4. Please tell us about your concession item preferences.

What concession item(s) do you purchase the most often?

What concession item(s) would you most like to see offered?

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* 5. What is the most recent merchandise item you purchased from the Boise Hawks?

Baseball Cap

Jersey

T-Shirt

Baseball Cards

Pennant

I have never purchased a merchandise item

Are there any specific items you would like to see available in the team store?

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* 6. How would you rate your overall ballpark experience in 2016? With 1 being the lowest and 10 the highest.

Additional comments on ways we can improve the ballpark experience?

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* 7. Please select which Social Media platform you follow us on.

	Yes	No	N/A
Facebook	Facebook Yes	Facebook No	Facebook N/A
Twitter	Twitter Yes	Twitter No	Twitter N/A
Instagram	Instagram Yes	Instagram No	Instagram N/A

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* 8. Are you male or female?

Female

Male

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* 9. What is your age?

17 or younger

18-20

21-29

30-39

40-49

50-59

60 or older

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* 10. How far do you live from Memorial Stadium?

0 to 4 Miles

4 to 7 Miles

7 to 10 Miles

10 to 14 Miles

Over 15 Miles

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* 11. As a thank you for completing our survey we would like to enter you into a drawing to win a special prize pack from the Boise Hawks! Please enter your full name, e-mail address and phone number below!