FURS Survey for Current and Former Foster Youth and Juvenile Justice Youth

Glenn County Health and Human Services is seeking your input as we develop and plan for implementing the Family Urgent Response System (FURS) hotline services and mobile response in the Spring of 2021.

FURS will include the following services:

A toll-free statewide hotline available 24 hours a day, 7 days a week staffed with caring counselors trained in conflict resolution and de-escalation techniques for children and youth impacted by trauma. CDSS will be contracting with a community partner to manage the statewide hotline. The hotline staff will not be state or county staff.
If needed, County Mobile Response System and Stabilization Teams are also available 24 hours a day, 7 days a week to provide in-home de-escalation, stabilization, conflict resolution, and support services and resources and ongoing support services beyond the initial mobile response. A caregiver, child, or youth can decline a warm handoff to mobile response if they feel they have received the support they needed over the phone through the statewide hotline.
Hotline and mobile response staff trained in working with children and families who have experienced trauma. The hotline and mobile response teams will not include law enforcement.

Please note- Glenn County Foster Youth currently participating in the ILP program will receive a stipend for completing this survey. Please take a picture of your survey when finished and text it to your ILP worker or SW :)

THANK YOU!!!

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* 1. Are you currently in foster care?

Yes

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* 2. If not currently in foster care, were you ever in foster care?

Yes

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* 3. If you are or were placed in foster care, which agency oversaw your placement?

Child Welfare

Probation

Both

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* 4. In what county are you currently living in?

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* 5. What is your current age?

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* 6. Have you ever been in a situation where you think you would have called the FURS hotline for help?

Yes

Unsure

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* 7. If you would have called the FURS hotline for help, please briefly describe what was happening that would have prompted you to call:

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* 8. What type of assistance do you think you have wanted? (select all that apply)

Talking to a trained counselor from the statewide FURS hotline about the issue

Having someone from the county’s Mobile Response team respond in person for support and assistance

Both of the above

None of the above

Unsure

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* 9. When you were in that situation where you would have called the FURS hotline, did you contact or have contact with any of the following persons or agencies: (Select all that apply)

Child welfare social worker

Foster Family Agency social worker

Probation officer

Child Welfare Services hotline or on-call social worker

Resource Family Approval social worker

Crisis worker from Behavioral Health

Another staff person from the HHSA

Law Enforcement

My Court Appointed Special Advocate

None of the above

Another agency representative (please specify):

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* 10. When you were placed in foster care, did you experience any of the following challenges?: (select all that apply)

Arguments or disagreements with your foster/ resource parent

Wanting to leave or runaway from your foster placement

Leaving or running away from your foster placement

Feeling depressed or anxious

A mental health crisis that did or could have resulted in being hospitalized

Medical emergency

Feeling that your trauma was triggered

Issues or conflicts with peers that impacted your placement

Issues or conflicts with family members that you needed support with

Using or feeling tempted to use substances such as alcohol, marijuana and other drugs

Receiving a 7- or 14-day notice

A placement move without advance notification

Not receiving the support you needed from your CWS social worker

Not receiving the support you needed from your Behavioral Health clinician

Other challenge not described above (please specify)

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* 11. What time of the day were issues or conflicts most likely to occur: (select one)

During regular working hours (M-F 8am-5pm)

Afterhours/ evenings during the week (M-F 5pm- 8am next morning)

Weekend (Fri 5pm- Sunday midnight)

Holidays (Offices closed)

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* 12. How often were there issues in your foster placement where help was needed?

Daily

Weekly

Monthly

Rarely

Never

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* 13. What challenges, fears, worries or concerns arise for you about calling the hotline or a mobile team response?

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* 14. What would help to mitigate or address those challenges, fears, worries or concerns?

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* 15. Would you be interested in having a former foster youth or peer mentor as part of the county’s Mobile Response team?

Yes

Unsure

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* 16. Which of these strategies would you find most effective to get information about FURS to children, youth and caregivers? (select all that apply)

At the time of placement

During a Child and Family Team meeting

During RFA training

During a youth training or ILP meeting

During monthly visits with social workers

Meeting with minor’s attorneys

At court hearings

All of the above

Other (please specify)

FURS Survey for Current and Former Foster Youth and Juvenile Justice Youth

Question Title

* 1. Are you currently in foster care?

Question Title

* 2. If not currently in foster care, were you ever in foster care?

Question Title

* 3. If you are or were placed in foster care, which agency oversaw your placement?

Question Title

* 4. In what county are you currently living in?

Question Title

* 5. What is your current age?

Question Title

* 6. Have you ever been in a situation where you think you would have called the FURS hotline for help?

Question Title

* 7. If you would have called the FURS hotline for help, please briefly describe what was happening that would have prompted you to call:

Question Title

* 8. What type of assistance do you think you have wanted? (select all that apply)

Question Title

* 9. When you were in that situation where you would have called the FURS hotline, did you contact or have contact with any of the following persons or agencies: (Select all that apply)

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* 10. When you were placed in foster care, did you experience any of the following challenges?: (select all that apply)

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* 11. What time of the day were issues or conflicts most likely to occur: (select one)

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* 12. How often were there issues in your foster placement where help was needed?

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* 13. What challenges, fears, worries or concerns arise for you about calling the hotline or a mobile team response?

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* 14. What would help to mitigate or address those challenges, fears, worries or concerns?

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* 15. Would you be interested in having a former foster youth or peer mentor as part of the county’s Mobile Response team?

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* 16. Which of these strategies would you find most effective to get information about FURS to children, youth and caregivers? (select all that apply)

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* 17. What else would you want to share regarding how FURS should be implemented in Glenn County?