Survey on Strenthening Families and Systems in Delaware County

CASA Youth Advocates, the organizational home of Voices for Children, is fielding this survey to gather lessons learned during the COVID-19 response. We are interested in learning about the systems that support families, children, and youth, which include public and private organizations, service providers and advocates, and many others. The findings will be shared with our partners to inform collective and individual efforts to improve the systems that support children and youth in Delaware County. Thank you for your time and insights.

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* 1. What is your affiliation or relationship to CASA and its work? Check all that apply.

Active participant in Voices for Children (i.e., committee member)

Social worker or case manager

Health care provider or advocate

Private partner organization (i.e., nonprofit)

County government agency

Individual with lived personal experience navigating child serving systems

Foster parent

Funder or donor

Elected official or representative

Public school system representative

Parent/guardian of a child/youth under 18 years

CASA Volunteer Advocate or Staff

Clergy/faith-based leader

Other (please specify):

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* 2. Which area does your organization address? Check all that apply.

Housing and homeless services

Food security

Subsidies for household bills/income assistance

Child care

Education and learning

Violence prevention and recovery services

Workforce development

Mental and behavioral health

Senior services

Substance abuse assistance

Transportation assistance

Services for people with disabilities

Youth and children services and programs

Physical health and well-being

Maternal and child health

Faith-based work

Other (please specify):

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* 3. Which statement below best captures how Delaware County's systems that support child and youth well-being are doing in response to COVID-19?

Systems are doing great

Systems are doing fine

Systems are struggling but holding up

Systems are on the verge of breaking down

Systems have failed

Please explain your answer:

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* 4. Overall, how are the systems that support child and youth well-being doing in the following areas in response to COVID-19?

	Excellent	Good	Fair	Terrible	Don't know
Ability to leverage and access funding to keep services going	Ability to leverage and access funding to keep services going Excellent	Ability to leverage and access funding to keep services going Good	Ability to leverage and access funding to keep services going Fair	Ability to leverage and access funding to keep services going Terrible	Ability to leverage and access funding to keep services going Don't know
Appropriate eligibility guidelines	Appropriate eligibility guidelines Excellent	Appropriate eligibility guidelines Good	Appropriate eligibility guidelines Fair	Appropriate eligibility guidelines Terrible	Appropriate eligibility guidelines Don't know
Cultural sensitivity and inclusion	Cultural sensitivity and inclusion Excellent	Cultural sensitivity and inclusion Good	Cultural sensitivity and inclusion Fair	Cultural sensitivity and inclusion Terrible	Cultural sensitivity and inclusion Don't know
Ability to address racial disparities and systemic racism	Ability to address racial disparities and systemic racism Excellent	Ability to address racial disparities and systemic racism Good	Ability to address racial disparities and systemic racism Fair	Ability to address racial disparities and systemic racism Terrible	Ability to address racial disparities and systemic racism Don't know
Service location access (either physical or virtual location)	Service location access (either physical or virtual location) Excellent	Service location access (either physical or virtual location) Good	Service location access (either physical or virtual location) Fair	Service location access (either physical or virtual location) Terrible	Service location access (either physical or virtual location) Don't know
Language access	Language access Excellent	Language access Good	Language access Fair	Language access Terrible	Language access Don't know
Ability to adapt to changing community needs	Ability to adapt to changing community needs Excellent	Ability to adapt to changing community needs Good	Ability to adapt to changing community needs Fair	Ability to adapt to changing community needs Terrible	Ability to adapt to changing community needs Don't know

Please explain:

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* 5. What shortfalls have you witnessed or experienced in the systems that support the well-being of children and youth in Delaware County?

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* 6. To what extent have the following contributed to shortfalls in child and youth well-being systems' responses to COVID-19?

	Extremely significant issue	Very significant issue	Somewhat of an issue	Not an issue at all	Don't know
Lack of public appreciation for safety net systems	Lack of public appreciation for safety net systems Extremely significant issue	Lack of public appreciation for safety net systems Very significant issue	Lack of public appreciation for safety net systems Somewhat of an issue	Lack of public appreciation for safety net systems Not an issue at all	Lack of public appreciation for safety net systems Don't know
Lack of collaboration	Lack of collaboration Extremely significant issue	Lack of collaboration Very significant issue	Lack of collaboration Somewhat of an issue	Lack of collaboration Not an issue at all	Lack of collaboration Don't know
Underpaid staff	Underpaid staff Extremely significant issue	Underpaid staff Very significant issue	Underpaid staff Somewhat of an issue	Underpaid staff Not an issue at all	Underpaid staff Don't know
Lackluster technology systems	Lackluster technology systems Extremely significant issue	Lackluster technology systems Very significant issue	Lackluster technology systems Somewhat of an issue	Lackluster technology systems Not an issue at all	Lackluster technology systems Don't know
Overworked staff	Overworked staff Extremely significant issue	Overworked staff Very significant issue	Overworked staff Somewhat of an issue	Overworked staff Not an issue at all	Overworked staff Don't know
Lack of responsiveness to and inclusion of diverse populations	Lack of responsiveness to and inclusion of diverse populations Extremely significant issue	Lack of responsiveness to and inclusion of diverse populations Very significant issue	Lack of responsiveness to and inclusion of diverse populations Somewhat of an issue	Lack of responsiveness to and inclusion of diverse populations Not an issue at all	Lack of responsiveness to and inclusion of diverse populations Don't know
Stigma of using safety net services	Stigma of using safety net services Extremely significant issue	Stigma of using safety net services Very significant issue	Stigma of using safety net services Somewhat of an issue	Stigma of using safety net services Not an issue at all	Stigma of using safety net services Don't know
Insufficient funding	Insufficient funding Extremely significant issue	Insufficient funding Very significant issue	Insufficient funding Somewhat of an issue	Insufficient funding Not an issue at all	Insufficient funding Don't know
Lack of access to best practices	Lack of access to best practices Extremely significant issue	Lack of access to best practices Very significant issue	Lack of access to best practices Somewhat of an issue	Lack of access to best practices Not an issue at all	Lack of access to best practices Don't know
Burdensome regulations	Burdensome regulations Extremely significant issue	Burdensome regulations Very significant issue	Burdensome regulations Somewhat of an issue	Burdensome regulations Not an issue at all	Burdensome regulations Don't know
Lack of awareness of available services	Lack of awareness of available services Extremely significant issue	Lack of awareness of available services Very significant issue	Lack of awareness of available services Somewhat of an issue	Lack of awareness of available services Not an issue at all	Lack of awareness of available services Don't know

Other (please specify):

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* 7. What are communities, agencies, or systems doing really well at this time?

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* 8. What financial, human, technical, and policy resources are needed for Delaware County's child and youth well-being systems to recover and be better than before COVID-19?

Financial:

Policy:

Human:

Technical:

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* 9. Prior to COVID-19, Voices for Children partners identified four priority areas to address: 1) Family and Youth Engagement; 2) Social Determinants/Root Causes; 3) Systems Linkage and Coordination; 4) Best Practices for Services and Sustainability. In light of lessons learned from COVID-19, what would you prioritize within or beyond these areas?

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* 10. How have racial inequities and disparities surfaced in Delaware County's child and youth systems?

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* 11. What immediate action steps do you recommend that Voices for Children focus on to improve the systems that care for children and youth in Delaware County?

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* 12. Of the total number of people that your organization typically serves each year, please estimate the percentage that identify as follows:

	0%	1-25%	26-50%	51-75%	76-100%	Don't know
Asian/Asian American	Asian/Asian American 0%	Asian/Asian American 1-25%	Asian/Asian American 26-50%	Asian/Asian American 51-75%	Asian/Asian American 76-100%	Asian/Asian American Don't know
Black/African American	Black/African American 0%	Black/African American 1-25%	Black/African American 26-50%	Black/African American 51-75%	Black/African American 76-100%	Black/African American Don't know
Hispanic/Latino/Latina/Latinx	Hispanic/Latino/Latina/Latinx 0%	Hispanic/Latino/Latina/Latinx 1-25%	Hispanic/Latino/Latina/Latinx 26-50%	Hispanic/Latino/Latina/Latinx 51-75%	Hispanic/Latino/Latina/Latinx 76-100%	Hispanic/Latino/Latina/Latinx Don't know
Native American/American Indian	Native American/American Indian 0%	Native American/American Indian 1-25%	Native American/American Indian 26-50%	Native American/American Indian 51-75%	Native American/American Indian 76-100%	Native American/American Indian Don't know
White	White 0%	White 1-25%	White 26-50%	White 51-75%	White 76-100%	White Don't know
Multi-racial/multi-ethnic (2+ races/ethnicities)	Multi-racial/multi-ethnic (2+ races/ethnicities) 0%	Multi-racial/multi-ethnic (2+ races/ethnicities) 1-25%	Multi-racial/multi-ethnic (2+ races/ethnicities) 26-50%	Multi-racial/multi-ethnic (2+ races/ethnicities) 51-75%	Multi-racial/multi-ethnic (2+ races/ethnicities) 76-100%	Multi-racial/multi-ethnic (2+ races/ethnicities) Don't know

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* 13. Of the total number of people that your organization typically serves each year, please estimate the percentage that identify as follows:

	0%	1-25%	26-50%	51-75%	76-100%	Don't know
Individuals with disabilities/differential abilities	Individuals with disabilities/differential abilities 0%	Individuals with disabilities/differential abilities 1-25%	Individuals with disabilities/differential abilities 26-50%	Individuals with disabilities/differential abilities 51-75%	Individuals with disabilities/differential abilities 76-100%	Individuals with disabilities/differential abilities Don't know
Immigrants	Immigrants 0%	Immigrants 1-25%	Immigrants 26-50%	Immigrants 51-75%	Immigrants 76-100%	Immigrants Don't know
English Language Learners	English Language Learners 0%	English Language Learners 1-25%	English Language Learners 26-50%	English Language Learners 51-75%	English Language Learners 76-100%	English Language Learners Don't know
Single parent/guardian households	Single parent/guardian households 0%	Single parent/guardian households 1-25%	Single parent/guardian households 26-50%	Single parent/guardian households 51-75%	Single parent/guardian households 76-100%	Single parent/guardian households Don't know
Youth and children between 6 - 18 years	Youth and children between 6 - 18 years 0%	Youth and children between 6 - 18 years 1-25%	Youth and children between 6 - 18 years 26-50%	Youth and children between 6 - 18 years 51-75%	Youth and children between 6 - 18 years 76-100%	Youth and children between 6 - 18 years Don't know
Children 5 years old or younger	Children 5 years old or younger 0%	Children 5 years old or younger 1-25%	Children 5 years old or younger 26-50%	Children 5 years old or younger 51-75%	Children 5 years old or younger 76-100%	Children 5 years old or younger Don't know
Individuals who identify as LGBTQ	Individuals who identify as LGBTQ 0%	Individuals who identify as LGBTQ 1-25%	Individuals who identify as LGBTQ 26-50%	Individuals who identify as LGBTQ 51-75%	Individuals who identify as LGBTQ 76-100%	Individuals who identify as LGBTQ Don't know

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* 14. Of the total number of people that your organization typically serves each year, please estimate the percentage that identify as follows:

	0	1-25%	26-50%	51-75%	76-100%	Don't know
Women	Women 0	Women 1-25%	Women 26-50%	Women 51-75%	Women 76-100%	Women Don't know
Men	Men 0	Men 1-25%	Men 26-50%	Men 51-75%	Men 76-100%	Men Don't know
Non-binary	Non-binary 0	Non-binary 1-25%	Non-binary 26-50%	Non-binary 51-75%	Non-binary 76-100%	Non-binary Don't know

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* 15. How many people does your organization serve annually?

0 - 10

11 - 100

101 - 500

501 - 2500

2501+

Don't know

If you anticipate a change in the next year, how many people do you expect to serve?

Survey on Strenthening Families and Systems in Delaware County

Question Title

* 1. What is your affiliation or relationship to CASA and its work? Check all that apply.

Question Title

* 2. Which area does your organization address? Check all that apply.

Question Title

* 3. Which statement below best captures how Delaware County's systems that support child and youth well-being are doing in response to COVID-19?

Question Title

* 4. Overall, how are the systems that support child and youth well-being doing in the following areas in response to COVID-19?

Question Title

* 5. What shortfalls have you witnessed or experienced in the systems that support the well-being of children and youth in Delaware County?

Question Title

* 6. To what extent have the following contributed to shortfalls in child and youth well-being systems' responses to COVID-19?

Question Title

* 7. What are communities, agencies, or systems doing really well at this time?

Question Title

* 8. What financial, human, technical, and policy resources are needed for Delaware County's child and youth well-being systems to recover and be better than before COVID-19?

Question Title

Question Title

* 10. How have racial inequities and disparities surfaced in Delaware County's child and youth systems?

Question Title

* 11. What immediate action steps do you recommend that Voices for Children focus on to improve the systems that care for children and youth in Delaware County?

Question Title

* 12. Of the total number of people that your organization typically serves each year, please estimate the percentage that identify as follows:

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* 13. Of the total number of people that your organization typically serves each year, please estimate the percentage that identify as follows:

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* 14. Of the total number of people that your organization typically serves each year, please estimate the percentage that identify as follows:

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* 15. How many people does your organization serve annually?

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* 16. Please provide any other insights or recommendations to inform our work for children, youth, and families in Delaware County.