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Customer support and feedback is important to Vital Energi, and we have been working to develop a dedicated service to ensure you, as a valued customer, have the best possible experience of living on in a property which is connected to a District Heating Network – Vital Community Energi.

As part of the development of Vital Community Energi, we have designed a new website www.vitalcommunityenergi.co.uk, dedicated to giving you tailored information about your site, easy access to information about your heating system, the Glass App and an easily accessible FAQ section to help answer your questions about living on a heat network.

We are really excited to share the development of the website with you, please take a look and let us know what you think. We would love to hear your suggestions and feedback as we refine our website and services.

As a thank you for taking the time to share your feedback, please leave your details at the end of the survey and you will be entered into a draw to win a £50 One4all shopping voucher. The winner will be contacted in August 2024.

Please complete the short survey below and let us know your feedback and suggestions.

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* 1. Overall, how do you rate the website? 

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* 2. What did you find most useful / like about the Vital Community Energi website?

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* 3. What would you like to see more of / improved on Vital Community Energi website?

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