Vinton Communications Utility Business Survey

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* 1. Is your business located in Vinton?

Yes

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* 2. How long has your business been operating in Vinton?

0 to 5 years

10 to 20 years

20 years or more

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* 3. How important do you believe reliable, high-speed internet at a competitive price is to achieve a better quality of life for community members? (1 means strongly disagree, 10 means strongly agree)

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* 4. To attract new people to live in the community? (1 means strongly disagree, 10 means strongly agree)

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* 5. To attract new businesses to the community? (1 means strongly disagree, 10 means strongly agree)

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* 6. To help local businesses be more successful? (1 means strongly disagree, 10 means strongly agree)

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* 7. What company is currently providing internet to your business?

Century Link (formerly Qwest)

Mediacom

Other (please specify)

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* 8. How does your business currently use your internet service? (check all that apply)

Email and checking websites

Processing credit and debit cards

Running your accounting software

Connecting with vendors and suppliers

Sending invoices

Receiving payments

Sending or receiving large design or video files

Providing customers with services like access to online banking

Other (please specify)

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* 9. What is the advertised speed of your internet connection?

20 mbps or less

21 to 50 mbps

51 to 100 mbps

more than 100 mbps

Not sure

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* 10. How much does your business currently pay each month for internet service?

less than $50

$50 to $75

$76 to $100

$101 to $125

$126 to $175

$176 to $200

Other (please specify)

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* 11. If you have a contract, how long before you could choose another provider?

My service is month-to-month

1 year

2 years

3 years

Other (please specify)

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* 12. If you had sufficient bandwidth, would you consider using a Voice over IP phone connection? (still requires local phone service connection)

We already use VOIP

Yes

I'm not sure.

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* 13. How likely would you be to purchase internet from a local communications utility if the service was highly reliable, and offered higher speed at a competitive price? (1 means highly unlikely, 10 means highly likely)

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* 14. How much do you agree with the statement, "When the internet is down critical parts of my business stop functioning." (1 means strongly disagree, 10 means strongly agree)

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* 15. Your Position

Owner

Manager who recommends internet service provider

Other (please specify)

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* 16. If you would like to receive updates on Vinton's communication project please share your contact information.

Name

Company

Email Address

Phone Number

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* 1. Is your business located in Vinton?

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* 2. How long has your business been operating in Vinton?

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* 3. How important do you believe reliable, high-speed internet at a competitive price is to achieve a better quality of life for community members? (1 means strongly disagree, 10 means strongly agree)

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* 4. To attract new people to live in the community? (1 means strongly disagree, 10 means strongly agree)

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* 5. To attract new businesses to the community? (1 means strongly disagree, 10 means strongly agree)

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* 6. To help local businesses be more successful? (1 means strongly disagree, 10 means strongly agree)

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* 7. What company is currently providing internet to your business?

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* 8. How does your business currently use your internet service? (check all that apply)

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* 9. What is the advertised speed of your internet connection?

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* 10. How much does your business currently pay each month for internet service?

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* 11. If you have a contract, how long before you could choose another provider?

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* 12. If you had sufficient bandwidth, would you consider using a Voice over IP phone connection? (still requires local phone service connection)

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* 13. How likely would you be to purchase internet from a local communications utility if the service was highly reliable, and offered higher speed at a competitive price? (1 means highly unlikely, 10 means highly likely)

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* 14. How much do you agree with the statement, "When the internet is down critical parts of my business stop functioning." (1 means strongly disagree, 10 means strongly agree)

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* 15. Your Position

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* 16. If you would like to receive updates on Vinton's communication project please share your contact information.

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* 17. Please use this space for any comments you would like to share.