Vinnies Store Customer Experience Survey Question Title * 1. Which Vinnies Store did you recently visit? Kidman Park Croydon Parkside Gawler Adelaide Noarlunga Hawthorn Victor Harbour Morphett Vale Valley View Salisbury Elizabeth Royal Park Campbelltown Pt Adelaide Semaphore Weymouth St. City Norwood Mt Barker Brighton Tailem Bend Whyalla Westland Whyalla EL Pt Pirie Pt Lincoln Pt Augusta Naracoorte Murray Bridge Mt Gambier Millicent Maitland Kadina Coober Pedy Barmera Other (please specify) Question Title * 2. In the past 12 months, how many times have you visited our store? Question Title * 3. How would you rate the overall quality of your shopping experience with us? Excellent Good Average Poor Very Poor Question Title * 4. Do you think prices at Vinnies SA Stores are too high, too low, or about right? Much too high Somewhat too high About the right price Somewhat too low Much too low Question Title * 5. How did you find the store presentation and layout? Extremely helpful Very helpful Somewhat helpful Not so helpful Not at all helpful Question Title * 6. How would you rate the cleanliness of our store? Very Clean Clean Neutral Dirty Very Dirty Question Title * 7. How accessible do you find our store? Very Accessible Accessible Neutral Inaccessible Very Inaccessible Question Title * 8. How would you rate the communication with our staff and volunteers in store? Excellent Good Average Poor Very Poor Question Title * 9. How responsive are we to issues you raised in store? Very Responsive Responsive Neutral Unresponsive Very Unresponsive Not Applicable Question Title * 10. Which of the following words would you use to describe our stores? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Question Title * 11. Overall, how satisfied are you with your shopping experience with us? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Question Title * 12. What are your main reasons for shopping with Vinnies? Question Title * 13. What changes would most improve your shopping experience at a Vinnies Store? Question Title * 14. How likely is it that you would recommend us to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 15. If you would like to enter a draw prize for a $25 Vinnies Store Voucher, Please provide your name Question Title * 16. Please provide your email address Done