Customer Satisfaction Survey

We're committed to monitoring the quality of the services and products we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. (All submissions are anonymous.)

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
Understanding your public health needs	Understanding your public health needs Excellent	Understanding your public health needs Good	Understanding your public health needs Adequate	Understanding your public health needs Poor	Understanding your public health needs Unacceptable	Understanding your public health needs N/A
Communicating clearly and effectively	Communicating clearly and effectively Excellent	Communicating clearly and effectively Good	Communicating clearly and effectively Adequate	Communicating clearly and effectively Poor	Communicating clearly and effectively Unacceptable	Communicating clearly and effectively N/A
Keeping you informed of public health topics	Keeping you informed of public health topics Excellent	Keeping you informed of public health topics Good	Keeping you informed of public health topics Adequate	Keeping you informed of public health topics Poor	Keeping you informed of public health topics Unacceptable	Keeping you informed of public health topics N/A
Working with your schedule	Working with your schedule Excellent	Working with your schedule Good	Working with your schedule Adequate	Working with your schedule Poor	Working with your schedule Unacceptable	Working with your schedule N/A
Providing value for money	Providing value for money Excellent	Providing value for money Good	Providing value for money Adequate	Providing value for money Poor	Providing value for money Unacceptable	Providing value for money N/A
Responding promptly to problems	Responding promptly to problems Excellent	Responding promptly to problems Good	Responding promptly to problems Adequate	Responding promptly to problems Poor	Responding promptly to problems Unacceptable	Responding promptly to problems N/A
Meeting your overall public health needs	Meeting your overall public health needs Excellent	Meeting your overall public health needs Good	Meeting your overall public health needs Adequate	Meeting your overall public health needs Poor	Meeting your overall public health needs Unacceptable	Meeting your overall public health needs N/A

Excellent

Good

Adequate

Poor

Unacceptable

N/A

Understanding your public health needs

Understanding your public health needs Excellent

Understanding your public health needs Good

Understanding your public health needs Adequate

Understanding your public health needs Poor

Understanding your public health needs Unacceptable

Understanding your public health needs N/A

Communicating clearly and effectively

Communicating clearly and effectively Excellent

Communicating clearly and effectively Good

Communicating clearly and effectively Adequate

Communicating clearly and effectively Poor

Communicating clearly and effectively Unacceptable

Communicating clearly and effectively N/A

Keeping you informed of public health topics

Keeping you informed of public health topics Excellent

Keeping you informed of public health topics Good

Keeping you informed of public health topics Adequate

Keeping you informed of public health topics Poor

Keeping you informed of public health topics Unacceptable

Keeping you informed of public health topics N/A

Working with your schedule

Working with your schedule Excellent

Working with your schedule Good

Working with your schedule Adequate

Working with your schedule Poor

Working with your schedule Unacceptable

Working with your schedule N/A

Providing value for money

Providing value for money Excellent

Providing value for money Good

Providing value for money Adequate

Providing value for money Poor

Providing value for money Unacceptable

Providing value for money N/A

Responding promptly to problems

Responding promptly to problems Excellent

Responding promptly to problems Good

Responding promptly to problems Adequate

Responding promptly to problems Poor

Responding promptly to problems Unacceptable

Responding promptly to problems N/A

Meeting your overall public health needs

Meeting your overall public health needs Excellent

Meeting your overall public health needs Good

Meeting your overall public health needs Adequate

Meeting your overall public health needs Poor

Meeting your overall public health needs Unacceptable

Meeting your overall public health needs N/A

	Ever Used
BCMH	BCMH Ever Used
Bioterrorism	Bioterrorism Ever Used
Blood Pressure Screenings	Blood Pressure Screenings Ever Used
Cancer	Cancer Ever Used
Chronic Disease	Chronic Disease Ever Used
Communicable Disease	Communicable Disease Ever Used
Dental Clinic	Dental Clinic Ever Used
Epidemiology	Epidemiology Ever Used
Fitness Coalition	Fitness Coalition Ever Used
Flu Clinic	Flu Clinic Ever Used
Food Operation	Food Operation Ever Used
Foodborne Outbreaks	Foodborne Outbreaks Ever Used
Health Education	Health Education Ever Used
HIV AIDS	HIV AIDS Ever Used
Housing	Housing Ever Used
Immunizations	Immunizations Ever Used
Jail and Detention Center Inspections	Jail and Detention Center Inspections Ever Used
Manufactured Home Parks	Manufactured Home Parks Ever Used
Medical Reserve Corps	Medical Reserve Corps Ever Used
Mosquito Control	Mosquito Control Ever Used
Newborn Home Visits	Newborn Home Visits Ever Used
Nuisance Abatement & Demolition	Nuisance Abatement & Demolition Ever Used
Plumbing Inspection	Plumbing Inspection Ever Used
Policy	Policy Ever Used
Private Sewage Systems	Private Sewage Systems Ever Used
Private Water Systems	Private Water Systems Ever Used
Public Health Emergency Planning	Public Health Emergency Planning Ever Used
Public Health Informatics	Public Health Informatics Ever Used
Rabies Control	Rabies Control Ever Used
Radon	Radon Ever Used
Recreational Vehicle Camp	Recreational Vehicle Camp Ever Used
Resident and Day Camp Inspections	Resident and Day Camp Inspections Ever Used
Safe Communities	Safe Communities Ever Used
School Inspection	School Inspection Ever Used
Solid Waste & Trash Truck	Solid Waste & Trash Truck Ever Used
Speakers Bureau	Speakers Bureau Ever Used
Swimming Pools & Spas	Swimming Pools & Spas Ever Used
Tattoo Parlors and Piercing Facilities	Tattoo Parlors and Piercing Facilities Ever Used
Tobacco Program	Tobacco Program Ever Used
Tots-N-Teens Well Child Clinics	Tots-N-Teens Well Child Clinics Ever Used
Vision Clinic	Vision Clinic Ever Used
Vital Statistics	Vital Statistics Ever Used
WIC	WIC Ever Used
Women's Health Services	Women's Health Services Ever Used

Ever Used

BCMH

BCMH Ever Used

Bioterrorism

Bioterrorism Ever Used

Blood Pressure Screenings

Blood Pressure Screenings Ever Used

Cancer

Cancer Ever Used

Chronic Disease

Chronic Disease Ever Used

Communicable Disease

Communicable Disease Ever Used

Dental Clinic

Dental Clinic Ever Used

Epidemiology

Epidemiology Ever Used

Fitness Coalition

Fitness Coalition Ever Used

Flu Clinic

Flu Clinic Ever Used

Food Operation

Food Operation Ever Used

Foodborne Outbreaks

Foodborne Outbreaks Ever Used

Health Education

Health Education Ever Used

HIV AIDS

HIV AIDS Ever Used

Housing

Housing Ever Used

Immunizations

Immunizations Ever Used

Jail and Detention Center Inspections

Jail and Detention Center Inspections Ever Used

Manufactured Home Parks

Manufactured Home Parks Ever Used

Medical Reserve Corps

Medical Reserve Corps Ever Used

Mosquito Control

Mosquito Control Ever Used

Newborn Home Visits

Newborn Home Visits Ever Used

Nuisance Abatement & Demolition

Nuisance Abatement & Demolition Ever Used

Plumbing Inspection

Plumbing Inspection Ever Used

Policy

Policy Ever Used

Private Sewage Systems

Private Sewage Systems Ever Used

Private Water Systems

Private Water Systems Ever Used

Public Health Emergency Planning

Public Health Emergency Planning Ever Used

Public Health Informatics

Public Health Informatics Ever Used

Rabies Control

Rabies Control Ever Used

Radon

Radon Ever Used

Recreational Vehicle Camp

Recreational Vehicle Camp Ever Used

Resident and Day Camp Inspections

Resident and Day Camp Inspections Ever Used

Safe Communities

Safe Communities Ever Used

School Inspection

School Inspection Ever Used

Solid Waste & Trash Truck

Solid Waste & Trash Truck Ever Used

Speakers Bureau

Speakers Bureau Ever Used

Swimming Pools & Spas

Swimming Pools & Spas Ever Used

Tattoo Parlors and Piercing Facilities

Tattoo Parlors and Piercing Facilities Ever Used

Tobacco Program

Tobacco Program Ever Used

Tots-N-Teens Well Child Clinics

Tots-N-Teens Well Child Clinics Ever Used

Vision Clinic

Vision Clinic Ever Used

Vital Statistics

Vital Statistics Ever Used

WIC

WIC Ever Used

Women's Health Services

Women's Health Services Ever Used

Customer Satisfaction Survey

How Are We Doing?

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* 1. Please rate the following aspects of our work.

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* 2. Overall, how do you rate the quality of products and services we provide?

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* 3. What level of confidence do you have in us to deliver the products and services that you require?

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* 4. Overall, is our performance ...

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* 5. Based on our performance, how likely is it that you will use us in the future?

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* 6. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

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* 7. Which public health services have you utilized from the Greene County Combined Health District?