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50% of survey complete.
At which office location were you seen?

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1. At which office location were you seen?

How easy or difficult was it to schedule your appointment at a time that was convenient for you?

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2. How easy or difficult was it to schedule your appointment at a time that was convenient for you?

Overall, how would you rate our telephone service when calling our office?

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3. Overall, how would you rate our telephone service when calling our office?

How comfortable was the lobby and waiting area?

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4. How comfortable was the lobby and waiting area?

Overall, how would you rate the cleanliness of the lobby, office area and exam room?

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5. Overall, how would you rate the cleanliness of the lobby, office area and exam room?

Did your appointment with your provider start early, late or on time?

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6. Did your appointment with your provider start early, late or on time?

If your appointment did not start at the scheduled time, how often did someone tell you why there was a delay or how long the delay would be?

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7. If your appointment did not start at the scheduled time, how often did someone tell you why there was a delay or how long the delay would be?

Overall, how would you rate the staff's introduction of themselves

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8. Overall, how would you rate the staff's introduction of themselves

Overall, how would you rate the courtesy/friendliness of our staff during your visit?

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9. Overall, how would you rate the courtesy/friendliness of our staff during your visit?

How well did the staff work together to care for you?

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10. How well did the staff work together to care for you?

How satisfied or dissatisfied were you with the amount of time your provider spent with you addressing your needs?

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11. How satisfied or dissatisfied were you with the amount of time your provider spent with you addressing your needs?

Overall, how satisfied or dissatisfied were you with your last visit to our office?

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12. Overall, how satisfied or dissatisfied were you with your last visit to our office?

How likely is it that you would recommend your provider to a friend or colleague?

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13. How likely is it that you would recommend your provider to a friend or colleague?

Not at all likely
Extremely likely
Is there anything we could have done to improve your last visit?

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14. Is there anything we could have done to improve your last visit?

Address

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15. Address

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