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* 1. I view MSS as being a place where people are treated with respect and dignity.

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* 2. I view MSS as being an agency that observes effective health and safety practices.

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* 3. MSS communicates with me in a manner and frequency that meets my informational needs.

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* 4. MSS staff on the whole are courteous and professional.

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* 5. MSS appears to provide services that are meaningful to the people they support.

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* 6. I would recommend MSS to people seeking services.

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* 7. The MSS facility appears inviting and comfortable.

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* 8. Comments:

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* 9. My affiliation with MSS:

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