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Customer Service Survey
1.
What service did we provide for you?
Initial Submittal of Plans for Plan Check
Resubmittal of Plans for Plan Check
Calculate/Collect Appropriate Fees
Obtain Permit
Field Inspections
Refund Contractors' Deposit
Request for Demolition - Capping of Laterals
File for an Annexation
Questions on Sewer Service Charges
Refunds - Sewer Service Charges
Information about your Sewer
Other, please specify
2.
Were you able to obtain the information you needed?
Yes
No
If no, why not?
3.
Was the information or service provided in a timely manner?
Yes
No
If no, please comment
4.
Was our staff able to answer your questions and assist with resolving issues to your satisfaction?
Yes
No
If no, please comment
5.
How would you rate our overall service?
Excellent
Very Good
Fair
Poor
If Poor, please comment
6.
How courteous was our staff?
Excellent
Very Good
Fair
Poor
If Poor, please comment
7.
Would you like the District to respond to your comments?
Yes
No
8.
What did you like best about our service?
9.
Are there areas we can improve upon?
10.
Is there any other feedback you'd like to give about our service?
11.
Optional: Please provide your contact information.
Name:
Street Address:
Apt. or Suite #:
City:
State:
Zip:
Email address:
Phone number: