About Our Usability Studies

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Information provided in this survey is considered a public record and may be subject to public disclosure. For more information, see the Public Records Act, RCW Chapter 42.56. To learn more about how we manage your information, see our Privacy Statement.

We are the City of Seattle’s User Experience Team and we are looking for the public’s help. We need feedback from the people who use the city's website and applications. Seattle.gov is where the public logs on to pay bills, look for services, and access City data, among other things. 

What will volunteers be doing?  

Volunteers will be asked to review upcoming changes to Seattle.gov and give feedback. Typically, we will conduct a short interview and ask you to complete a few tasks on the City's website, or a prototype. It will take approximately 30 - 45 minutes.

Who is eligible to participate?  Participants:
  • Must live in Seattle
  • Must be over the age of 18
  • Have searched for information on the internet
  • Speak English
  • People with disabilities are encouraged to participate
Where will this take place? 

The team will coordinate to meet participants at a public location of their convenience (for example, a library or community center) through the summer. 

Sign Up Now!  It takes about two minutes.

Thank you!