About Our Usability Studies

Privacy Notice:
Information provided in this survey is considered a public record and may be subject to public disclosure. For more information, see the Public Records Act, RCW Chapter 42.56. To learn more about how we manage your information, see our Privacy Statement.

The City of Seattle’s Digital Services Team is looking for the public’s help. The team members who work to maintain Seattle.gov are looking to make some improvements and need feedback from the people who use the site. Seattle.gov is where the public logs on to pay bills, look for services, and access City data, among other things. 

What will volunteers be doing?  

Volunteers will be asked to conduct a few web searches on Seattle.gov and give feedback on the results they see. It will take approximately 30 minutes.

Volunteers will also have the option to sign up to participate in future Seattle.gov tests to improve the features and usability for everyone on this site.

Who is eligible to participate?  Participants:
  • Must live in Seattle
  • Must be over the age of 18
  • Have searched for information on the internet
  • Speak English
  • People with disabilities are encouraged to participate
Where will this take place? 

The team will coordinate to meet participants at a public location of their convenience (for example, a library or community center) through the summer. 

Sign Up Now!  It takes about two minutes.

Thank you!