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Website Feedback Survey
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1.
Is this feedback related to your experience with:
(Required.)
nace.org site
sspc.org site
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2.
How often do you visit or engage with our website?
(Required.)
Daily
Weekly
Monthly
Quarterly
Never
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3.
Which of the follow statements best describe why you visit the website (choose all that apply)
(Required.)
Latest industry news
Upcoming industry events
My membership
Education courses
Search for a standard
Browse available books
Other (please explain)
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4.
What do you like about the website? (choose all that apply)
(Required.)
Navigation
Visual Appearance
Quality of Information contained
Ability to find what I am looking for
I do not like the website (please explain)
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5.
Is it easy to find what you are looking for?
(Required.)
Yes
No (please explain)
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6.
Have you used the search function to locate information?
(Required.)
Yes
No
7.
Did it help you find what you were looking for?
Yes
I haven't used the search function
No (Please share an example)
8.
Do you know where to go to find Standards?
Yes
No (Please explain)
9.
Are you able to easily access member content?
Yes
No
Not Sure
10.
What is your experience managing your member / customer account?
Simple and easy to find what I need
It took me some time to navigate my account
I struggled to manage my account
Not applicable
11.
Have you accessed the site via your mobile device?
Yes
No
12.
If so, what was your experience?
Easy to Navigate and find information
About the same experience
Took more time than I thought
More difficult to navigate
Other (please share your experience)
13.
Overall, how would you rate the website
Excellent
Good
Fair
Not Good
Terrible
14.
What is one thing that you would like to change about the site?