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Patient Feedback Survey for Medical Aesthetics and Skin Clinic
1.
How easy was it to book and manage your appointment?
Very Easy
Easy
Neutral
Difficult
Very Difficult
2.
Rate your experience when arriving at the clinic in terms of how welcoming and professional the team was.
1 star
2 stars
3 stars
4 stars
5 stars
3.
Rate the cleanliness, comfort, and overall presentation of the clinic.
1 star
2 stars
3 stars
4 stars
5 stars
4.
Did you feel listened to and treated with dignity and respect?
Yes, always
Yes, sometimes
No
5.
Was your consultation thorough with enough opportunity to discuss your concerns, expectations, and treatment goals?
Yes, completely
Yes, somewhat
No
6.
Were treatment options, benefits, risks, possible side effects, and aftercare explained clearly?
Yes, completely
Yes, somewhat
No
7.
Did you feel involved in decisions about your care and not pressured into having treatment?
Yes, completely
Yes, somewhat
No
8.
Did you feel safe and confident in the care you received?
Yes, completely
Yes, somewhat
No
9.
Rate the knowledge, professionalism, and competence of the staff.
1 star
2 stars
3 stars
4 stars
5 stars
10.
Did you know who to contact if you had a concern or complication following treatment?
Yes
No
11.
Overall, how satisfied or dissatisfied are you with our clinic?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
12.
What does the clinic do really well?
13.
Is there anything we could have done to improve your last visit?
14.
Do you have any other comments, questions, or concerns?
