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* 1. How professional is our company?

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* 2. How convenient is Animal Hospital of Cambridge to use?

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* 3. How well do you feel that our company understands your needs?

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* 4. Compared to our competitors, is our patient care quality better, worse, or about the same?

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* 5. Overall, how responsive have we been to your questions or concerns about your pets care?

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* 6. Overall, are you satisfied with the employees at our animal hospital, neither satisfied nor dissatisfied with them, or dissatisfied with them?

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* 7. How well did our Doctors, Registered Veterinary Technicians or customer service representative answer your question or solve your problem?

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* 8. Do you have any other comments, questions, or concerns?

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* 9. Is there any additional services or products you would like us to add to Animal Hospital of Cambridge ?

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* 10. Would you recommend us to your family friends? Why or why not?

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