* 1. Overall, how satisfied or dissatisfied are you with NCA?

* 2. Which of the following words would you use to describe services? Select all that apply.

* 3. How well do our products meet your needs?

* 4. How would you rate the quality of the service?

* 5. How would you rate the value for money of the service?

* 6. How responsive have we been to your questions or concerns about our services?

* 7. How long have you been a customer of NCA?

* 8. How likely are you to purchase any of our products again?

* 9. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

* 10. Do you have any other comments, questions, or concerns?