Customer Satisfaction Survey Listening to customers has always been important to us. We are always looking for ways to improve and bring you the best services for the price. In preparation of our 15th year in business, we are updating and improving our spa menu. We would love to have your feedback to help us better serve you in the future! Question Title * 1. How long have you been a customer of Serendipityx2 Day Spa? Less than six months Six months to a year 1 - 2 years More than 2 years More than 10 years I've been a customer since you opened! I am not a customer Question Title * 2. Which of the following services have you received at Serendipityx2 Day Spa before? (Please select all that apply.) Massage Therapy Pedicure Services Manicure Services Esthetic Services (Facials, Microdermabrasion, LED Light) Body Wraps/Scrubs Waxing Services Airbrush Tanning Children's Services Spa Package or Spa Party/Group None of the Above Are there any other services or packages you would like to see? If yes, please briefly explain. Question Title * 3. Overall, how satisfied are you with your services at Serendipityx2 Day Spa? Extremely satisfied Very satisfied Somewhat satisfied Not so satisfied Not satisfied at all If 'not satisfied', please explain: Question Title * 4. How well do our services meet your needs? Extremely well Very well Somewhat well Not so well Not at all well If we are not meeting your needs, what do you suggest? Question Title * 5. How would you rate the quality of our services? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 6. How would you rate the value of our services for the price you pay? Excellent Above average Average Below average Poor If prices change, will it affect how often you visit us for services? Question Title * 7. How likely are you to return for services again? I'm a Regular! Extremely likely Very likely Somewhat likely Not so likely Nope, Never Again! Question Title * 8. What is your preferred method of communication from us for making appointments and receiving information? Telephone Call E-mail Text Message Facebook Message Not applicable If we sent reminders for your appointments what would your preferred method of communication be, based on the choices above? Question Title * 9. Please share any other comments or concerns you have below: Done