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Vossloh Switch Systems Survey

5.General

Dear Customer,

Vossloh Switch Systems is committed to a transformation program in order to improve its performance and to better serve customers.

In this frame, Vossloh Switch Systems built this questionnaire to better understand its customer expectations. Your answers will enable us to see how we are doing overall and to find out how we can improve.

First, could you give us some information about you to better understand your answers ?
In what country do you work?
For which Company do you work ?
Which of the following best describes your job function?
On a scale of 0 to 10,
How likely is it that you would recommend this company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likelyExtremely likely
What changes would this company have to make for you to give it a higher rating?
How well do you feel that our company understands your needs?
What could have done this company to better respond to your needs ?
How would you rate the delivery lead times of our company ?
Overall, how customer centric would you say our company is?
What do you think we could do to be more customer centric?
Would you like to provide us with your contact information ?