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Solano County Purchasing - Vendor Survey

Solano County invites you to participate in our External Vendor Survey, designed to gather feedback from businesses and contractors who currently work with the County—or who may wish to do so in the future.

The purpose of this survey is to better understand your experience with our procurement processes, including the clarity, accessibility, and transparency of doing business with Solano County. Your feedback will help us:

  • Improve how we use the OpenGov procurement platform
  • Enhance communication with vendors
  • Develop training and resources that better support our business community
The survey is hosted through SurveyMonkey, and you can access it using the link provided in your invitation. It is brief, easy to complete, and all responses are confidential.

Please also ensure all your contact details are correct in our eProcurement portal located at https://procurement.opengov.com/portal/solanocounty
1.Do you currently do business with Solano County, or have you done business with Solano County in the past?
2.What type of goods or services does your firm provide?
3.Have you registered with our eProcurement Platform OpenGov.com?
4.If you have submitted, attempted to submit, or considered submitting a bid or proposal for Solano County contracts, how satisfied are you with the amount of information the County provides during the purchasing process?
5.Does Solano County provide sufficient information to support effective bid or proposal preparation?
6.If you have submitted, attempted to submit, or considered submitting a bid or proposal for Solano County contracts, how satisfied are you with the clarity of Solano County’s overall purchasing process?
7.If you have submitted, attempted to submit, or considered submitting a bid or proposal for Solano County contracts, how satisfied are you with the County’s use of the OpenGov electronic purchasing platform?
8.If you have not submitted a bid or proposal to Solano County, what are the primary reasons you chose not to participate?
9.If you have submitted, attempted to submit, or considered submitting a bid or proposal for Solano County contracts, how comfortable are you with the County’s use of the OpenGov platform and other online tools, such as Microsoft Teams and the Solano County website?
10.Are there any services, resources, or information you feel Solano County should provide to better support vendors? What type of training format would be most helpful to you?
(Examples: online video, written guide, live webinar, in-person workshop)
11.What do you feel Solano County does well in its purchasing process or vendor interactions?
12.Do you have any additional comments or suggestions on how Solano County could improve its purchasing processes, communication, or vendor support?