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Brentacre Feedback
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Please confirm your full vehicle registration:
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On a scale of 0 to 10,
How likely is it that you would recommend Brentacre to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
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2
3
4
5
6
7
8
9
10
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Overall, how satisfied or dissatisfied are you with our company?
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Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
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How easy or difficult was it for you to access your documentation?
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Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
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Overall, how would you rate the attitude of our staff?
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Excellent
Very good
Good
Fair
Poor
Feedback
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Overall, how would you rate the knowledge of our staff?
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Extremely knowledgeable
Very knowledgeable
Somewhat knowledgeable
Not so knowledgeable
Not at all knowledgeable
Feedback
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How long were you on hold before speaking with our customer service representative?
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Extremely long
Very long
Somewhat long
Not so long
Not at all long
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How likely are you to choose Brentacre again for your next policy?
(Required.)
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
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How can we improve our service?
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What kind of content would you enjoy seeing more from Brentacre on social media or in our blog?
Please select all that are appopriate.
Modifications
Claims Advice
Vehicle Care
Show Coverage
Customer Vehicles
Behind the Scenes
Other (please specify)
Do you have any other comments, questions, or concerns?
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May we contact you about your experience?
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Yes
No
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