ACTA Survey: URGENT Feedback Needed on the Financial Sustainability of our Sector and the HASCAP Loan Program

ACTA, along with our coalition partners continue to advocate to the government the need for a Road Map to Recovery for our industry. Meanwhile, while travel restrictions remain in place, we are also explaining to the government the urgent need for enhanced and continued financial support for Travel Agencies, Travel Agents and Independent Travel Agents.

In this context, ACTA is conducting a survey directed to all travel agents, however most critical to Travel Agency Owners and Independent Travel Agents (ITAs). The brief survey focuses on the financial situation of your business, the need for various federal financial aid programs available to you, and a few questions specific to the Highly Affected Sectors Credit Availability Program (HASCAP) loan program. Your responses will provide ACTA with a better understanding of the sustainability issues of our sector without continued and enhanced access to government relief programs both federally and provincially while travel restrictions remain in place. We are also working directly with the federal government on the HASCAP loan program, addressing concerns on a case-by-case basis. The government is motivated to see that this program is working for those it was intended for, the Hardest Hit businesses, and as such we have been contacted by senior directors in the federal government asking for additional feedback from our Members.

Please know that your individual responses will remain confidential. The deadline to complete the survey is Friday, April 9, 2021 at 8:00 PM EST.

The survey has 19 questions and it should take approximately 5-10 minutes to complete.

Thank you for participating and assisting ACTA in our Advocacy efforts on your behalf.

Your Information

Question Title

1. Name:

Question Title

2. Email: (Required.)

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3. Position: (Required.)

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4. Travel Business Name: (Required.)

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5. Please select in which province you are located (Required.)

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6. What is your business type:

Other (please specify)

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7. If you are an Independent Travel Agent, are you considered a small business (according to the Canada Revenue Agency) and therefore do not have to register for the GST/HST ?

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8. For Independent Consultant Travel Agents, what was your 2019 annual net revenue (sales less cost of sales, not gross sales)?

under $30,000

$30,000 - $50,000

$50,000 - $75,000

$75,000 - $100,000

$100,000 +

Not applicable

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9. For Owners of Travel Agency Businesses (storefront, online, etc.), what was your 2019 annual net revenue (sales less cost of sales, not gross sales)?

under $250,000

$250,000 - $2,500,000

$2,500,000 - $10,000,000

$10,000,000 - $20,000,000

$20,000,000 - $50,000,000

$50,000,000 +

Not applicable

Your Financial Information

Question Title

10. How would you best describe your financial position today?

Operations are closed and will not reopen.

Have sufficient internal resources (cash within the company) to manage the downturn to the end of 2021.

Have access to sufficient financing from regular sources to manage the downturn to the end of 2021.

Will not be able to stay in business without sustained access to government relief programs (CEWS and CERS) through to the end of 2021.

Will not be able to stay in business without sustained access to government relief programs (CRB/EI) through to the end of 2021.

Will not be able to stay in business without access to government backed loan programs (HASCAP loan program).

Not applicable

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11. If government relief programs are not extended beyond June, how long can you continue to pay on-going expenses?

Less than one month

Less than two months

Less than three months

Less than six months

Less than nine months

Not applicable

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12. Please rank the following policy measures that would help the most to keep your business operating through 2021? (1 as most important and 8 as least important)

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13. Please provide details on what Other is, listed in Question 12 above:

HASCAP Loan Program

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14. Have you applied for the Highly Affected Sectors Credit Availability Program (HASCAP loan)?

Yes – Go to question 16

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15. If no, why not:

you don’t require it,

the interest is too high,

you are waiting to hear if there will be a forgivable portion,

you are concerned with amassing more debt,

haven’t looked into it yet,

don’t think I will qualify,

waiting on vaccine roll-out and its impact on bookings,

Other (please specify)

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16. If you applied for the HASCAP loan were you successful in receiving funding?

Yes

Awaiting a response

Date application submitted:

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17. If No, what was the reason given by your Financial Institution?

Provincial Grant/Loan Programs

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18. Please provide information on your receipt of the following provincial funding programs:


British Columbia: The Small & Medium Business Recovery Program	British Columbia: The Small & Medium Business Recovery Program menu
British Columbia: Recovery Benefit (one-time, tax-free payment for individuals)	British Columbia: Recovery Benefit (one-time, tax-free payment for individuals) menu
Alberta: Small and Medium Enterprise Relaunch Grant	Alberta: Small and Medium Enterprise Relaunch Grant menu
Saskatchewan: Saskatchewan Small Business Emergency Program Phase 1	Saskatchewan: Saskatchewan Small Business Emergency Program Phase 1 menu
Saskatchewan: Saskatchewan Small Business Emergency Program Phase 2	Saskatchewan: Saskatchewan Small Business Emergency Program Phase 2 menu
Manitoba: Manitoba Bridge Grant	Manitoba: Manitoba Bridge Grant menu
Manitoba: Manitoba Bridge Grant – Home Based Businesses-Stream B	Manitoba: Manitoba Bridge Grant – Home Based Businesses-Stream B menu
Ontario: The Ontario Small Business Support Grant	Ontario: The Ontario Small Business Support Grant menu
Quebec: Emergency Assistance Program for Small and Medium-Sized Businesses (PAUPME)	Quebec: Emergency Assistance Program for Small and Medium-Sized Businesses (PAUPME) menu
New Brunswick: NB Small Business Recovery Grants	New Brunswick: NB Small Business Recovery Grants menu
Newfoundland and Labrador: Small Business relief	Newfoundland and Labrador: Small Business relief menu
Yukon: The Yukon Business Relief Program	Yukon: The Yukon Business Relief Program menu

Other (please specify)

Question Title

19. If you did not receive any provincial funding, please explain why.

Did not apply

Did not apply because I was not eligible

I applied and awaiting a response

I applied but was denied

Not applicable

If you were not eligible or were denied, please explain the reason (given).

ACTA Survey: URGENT Feedback Needed on the Financial Sustainability of our Sector and the HASCAP Loan Program

Question Title

* 1. Name:

Question Title

* 2. Email: (Required.)

Question Title

* 3. Position: (Required.)

Question Title

* 4. Travel Business Name: (Required.)

Question Title

* 5. Please select in which province you are located (Required.)

Question Title

* 6. What is your business type:

Question Title

* 7. If you are an Independent Travel Agent, are you considered a small business (according to the Canada Revenue Agency) and therefore do not have to register for the GST/HST ?

Question Title

* 8. For Independent Consultant Travel Agents, what was your 2019 annual net revenue (sales less cost of sales, not gross sales)?

Question Title

* 9. For Owners of Travel Agency Businesses (storefront, online, etc.), what was your 2019 annual net revenue (sales less cost of sales, not gross sales)?

Question Title

* 10. How would you best describe your financial position today?

Question Title

* 11. If government relief programs are not extended beyond June, how long can you continue to pay on-going expenses?

Question Title

* 12. Please rank the following policy measures that would help the most to keep your business operating through 2021? (1 as most important and 8 as least important)

Question Title

* 13. Please provide details on what Other is, listed in Question 12 above:

Question Title

* 14. Have you applied for the Highly Affected Sectors Credit Availability Program (HASCAP loan)?

Question Title

* 15. If no, why not:

Question Title

* 16. If you applied for the HASCAP loan were you successful in receiving funding?

Question Title

* 17. If No, what was the reason given by your Financial Institution?

Question Title

* 18. Please provide information on your receipt of the following provincial funding programs:

Question Title

* 19. If you did not receive any provincial funding, please explain why.

1. Name:

2. Email: (Required.)

3. Position: (Required.)

4. Travel Business Name: (Required.)

5. Please select in which province you are located (Required.)

6. What is your business type:

7. If you are an Independent Travel Agent, are you considered a small business (according to the Canada Revenue Agency) and therefore do not have to register for the GST/HST ?

8. For Independent Consultant Travel Agents, what was your 2019 annual net revenue (sales less cost of sales, not gross sales)?

9. For Owners of Travel Agency Businesses (storefront, online, etc.), what was your 2019 annual net revenue (sales less cost of sales, not gross sales)?

10. How would you best describe your financial position today?

11. If government relief programs are not extended beyond June, how long can you continue to pay on-going expenses?

12. Please rank the following policy measures that would help the most to keep your business operating through 2021? (1 as most important and 8 as least important)

13. Please provide details on what Other is, listed in Question 12 above:

14. Have you applied for the Highly Affected Sectors Credit Availability Program (HASCAP loan)?

15. If no, why not:

16. If you applied for the HASCAP loan were you successful in receiving funding?

17. If No, what was the reason given by your Financial Institution?

18. Please provide information on your receipt of the following provincial funding programs:

19. If you did not receive any provincial funding, please explain why.