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Allocation Policy Review – Customer Consultation Questionnaire

We are reviewing our Allocation Policy to ensure it remains fair, transparent, and meets current legal requirements. We would value your feedback on the proposed changes.
1.Overall, do you support the proposed changes to the Allocation Policy?
2.The revised policy gives greater priority to:

· Military veterans experiencing housing need.
· Victims/survivors of domestic abuse who require urgent rehousing.

Do you agree with these changes?
3.The revised points system has been simplified and gives greater priority to applicants with urgent medical, welfare or safety-related housing needs.

Do you think this makes the allocations process fairer?
4.The revised policy clearly explains what evidence applicants need to provide to support their housing application.

How clear do you think these requirements are?
5.Overall, do you think the revised Allocation Policy is:
6.Is there anything you think could be improved or clarified before the revised Allocation Policy is introduced?
7.Do you have any other comments or suggestions about the Allocation Policy?
Thank you for taking the time to complete this questionnaire. Your feedback will help us ensure our Allocation Policy is fair, transparent and meets the needs of our customers.