2026 Materials Performance Survey (SMO)

1.Please select the category that best reflects your relationship with FDOT
2.Over the last year, how would you rate the timeliness of each area when responding to your requests for information?
1-Very Dissatisfied
2-Dissatisfied
3-Satisfied
4-Very Satisfied
N/A
Aggregates
Asphalt
Certifications
Chemistry - Lab and Field Operations
Concrete - Mass Concrete Control Plan
Concrete - Physical Lab Testing/Mix Designs
Concrete - Precast/Prestress
Consultant Contract Support
Corrosion - Laboratory and Field Operations
Corrosion - Structural Plastics and Composites
Earthwork
Geotechnical
Laboratory Qualification
MAC Support
Pavement Evaluation/Design Support
3.Over the last year, how would you rate the ability of each area to provide you with cost conscious proposals and solutions to your issue?
1-Very Dissatisfied
2-Dissatisfied
3-Satisfied
4-Very Satisfied
N/A
Aggregates
Asphalt
Certifications
Chemistry - Lab and Field Operations
Concrete - Mass Concrete Control Plans
Concrete - Physical Lab Testing/Mix Designs
Concrete Precast/Prestress
Consultant Contract Support
Corrosion - Laboratory Field Operations
Corrosion - Structural Plastics and Composites
Earthwork
Geotechnical
Laboratory Qualification
MAC Support
Pavement Evaluation/Design Support
4.Over the last year, how would you rate the ability of each area to provide the technical support you needed to do business with the Department?
1-Very Dissatisfied
2-Dissatisfied
3-Satisfied
4-Very Satisfied
N/A
Aggregates
Asphalt
Certifications
Chemistry - Lab and Field Operations
Concrete - Mass Concrete Control Plan
Concrete  - Physical LabTesting/Mix Designs
Concrete - Precast/Prestress
Consultant Contract Support
Corrosion - Laboratory and Field Operations
Corrosion - Structural Plastics and Composites 
Earthwork
Geotechnical
Laboratory Qualification
MAC Support
Pavement Evaluation/Design Support
5.Over the last year, how would you rate the overall level of customer service that you received?
1-Very Dissatisfied
2-Dissatisfied
3-Satisfied
4-Very Satisfied
N/A
Aggregates
Asphalt
Certifications
Chemistry - Lab and Field Operations
Concrete - Mass Concrete Control Plan
Concrete  - Physical Lab Testing/Mix Designs
Concrete - Precast/Prestress
Consultant Contract Support
Corrosion - Laboratory and Field Operations
Corrosion - Structural Plastics and Composites
Earthwork
Geotechnical
Laboratory Qualification
MAC Support
Pavement Evaluation/Design Support
6.Please use the space below to provide additional feedback. Let us know where we are doing well and where we can improve.