Shaffer Animal Hospital Client Satisfaction Survey Question Title * 1. How convenient was it to schedule an appointment through our app or over the phone? Exceptional Satisfactory Needs Improvement (Please let us know how we can improve) Question Title * 2. How would you rate the comfort and ease of our curbside check-in process? Exceptional Satisfactory Needs Improvement (Please let us know how we can improve) Question Title * 3. How would you rate the friendliness, professionalism, and knowledge of your client care representative? Exceptional Satisfactory Needs Improvement (Please let us know how we can improve) Question Title * 4. How would you rate the friendliness, professionalism, and knowledge of your veterinary technician? Exceptional Satisfactory Needs Improvement (Please let us know how we can improve Question Title * 5. How would you rate the friendliness, professionalism, and expertise of your Veterinarian? Exceptional Satisfactory Needs Improvement (Please let us know how we can improve) Question Title * 6. Did your appointment with your VETERINARIAN start early, on-time, or late? Early On time Late Question Title * 7. How likely would you be to recommend our practice to a friend, family member, or local social media communities? Not Likely Likely Very Likely Question Title * 8. How would you rate the comfort and ease of our curbside check-out process? Exceptional Satisfactory Needs Improvement (Please let us know how we can improve) Question Title * 9. Please let us know if there was a staff member that made your experience exceptional or how we could have made your visit better. Question Title * 10. Please enter your name or if you choose to remain anonymous. Anonymous I would like to leave my name so the practice manager may follow up with me if any questions regarding my experience. (Please leave information below). Done