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Shaffer Animal Hospital Client Satisfaction Survey
1.
How convenient was it to schedule an appointment through our app or over the phone?
Exceptional
Satisfactory
Needs Improvement (Please let us know how we can improve)
2.
How would you rate the comfort and ease of our curbside check-in process?
Exceptional
Satisfactory
Needs Improvement (Please let us know how we can improve)
3.
How would you rate the friendliness, professionalism, and knowledge of your client care representative?
Exceptional
Satisfactory
Needs Improvement (Please let us know how we can improve)
4.
How would you rate the friendliness, professionalism, and knowledge of your veterinary technician?
Exceptional
Satisfactory
Needs Improvement (Please let us know how we can improve
5.
How would you rate the friendliness, professionalism, and expertise of your Veterinarian?
Exceptional
Satisfactory
Needs Improvement (Please let us know how we can improve)
6.
Did your appointment with your VETERINARIAN start early, on-time, or late?
Early
On time
Late
7.
How likely would you be to recommend our practice to a friend, family member, or local social media communities?
Not Likely
Likely
Very Likely
8.
How would you rate the comfort and ease of our curbside check-out process?
Exceptional
Satisfactory
Needs Improvement (Please let us know how we can improve)
9.
Please let us know if there was a staff member that made your experience exceptional or how we could have made your visit better.
10.
Please enter your name or if you choose to remain anonymous.
Anonymous
I would like to leave my name so the practice manager may follow up with me if any questions regarding my experience. (Please leave information below).