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Advocacy for Disability Annual Survey
Survey 2019
Thank you for your interest in completing this survey, it should only take you a few minutes. We would really value your honest feedback about the service that we provide to people with disability across South Australia.
1.
What is your relationship to Advocacy for Disability Access and Inclusion (ADAI)?
Client of ADAI, Living with a Disability
Client of ADAI, Family Member or Parent of a Person Living with a Disability
Interested Person Living with Disability
Interested Family Member or Parent of a Person Living with a Disability
Professional who has referred clients to ADAI
Professional who has dealt with ADAI when ADAI has supported an individual or a family
Interested professional who has not yet had contact with ADAI
Other (please specify)
2.
What is your understanding of what advocacy services do? (Please select all that you think apply)
Provide long term, general support
Work with people to help find a positive pathway forward
Provide legal advice and legal services
Stand alongside of clients when they are dealing with professionals and agencies
Act as an ally
Help with specific issues
Help people speak up for themselves
Make big decisions for people when they can't make them themselves
Take direction from their clients
Charge a lot of money
Other (please specify)
3.
If you have had direct contact with ADAI in the last 12 months, how would you rate the quality of the service and your satisfaction with it?
Extremely unsatisfactory
1 star
Unsatisfactory
2 stars
Satisfactory
3 stars
Good
4 stars
Excellent
5 stars
Please comment
4.
What improvements do you think ADAI could make, so its service is more useful, effective or responsive?
5.
How easy was it to find out about the services that ADAI provides?
Very difficult to find and contact
1 star
Fairly difficult to find and contact
2 stars
Not particularly difficult
3 stars
Fairly easy to find and contact
4 stars
Very easy to find and contact
5 stars
What made it easy or difficult in your opinion?
6.
What would you say are the key concerns for individuals and families who require advocacy support?
Current - at the present time
New or Emerging in the near future
Effective learning supports and adjustments at school
Current - at the present time
New or Emerging in the near future
Bullying and related issues at school
Current - at the present time
New or Emerging in the near future
Guardianship & Administration concerns
Current - at the present time
New or Emerging in the near future
Workplace Discrimination or Bullying
Current - at the present time
New or Emerging in the near future
Obtaining a favourable NDIS Plan
Current - at the present time
New or Emerging in the near future
Support Coordination
Current - at the present time
New or Emerging in the near future
Finding the right professionals
Current - at the present time
New or Emerging in the near future
Accommodation
Current - at the present time
New or Emerging in the near future
Changing over to the NDIS
Current - at the present time
New or Emerging in the near future
Centrelink and income support
Current - at the present time
New or Emerging in the near future
Education and Training
Current - at the present time
New or Emerging in the near future
Career preparation and post-school options
Current - at the present time
New or Emerging in the near future
Workplace placements and supports
Current - at the present time
New or Emerging in the near future
NDIS reviews and appeals
Current - at the present time
New or Emerging in the near future
Other (please specify)
7.
If you needed to make a complaint about ADAI how confident are you that your complaint would be respectfully listened to and dealt with?
Not confident at all
1 star
Somewhat confident
2 stars
Not sure
3 stars
Confident
4 stars
Very confident
5 stars
8.
Thank you for your time. If there is any other feedback you would like to offer, please feel free to make a comment below.