MetroPCS Phone Feedback Survey Question Title * 1. Which of the following best describes you? Interested in the latest/greatest technology Manages both their personal and/or professional lives Always aware of what is going on with friends and family Looking for a good deal, not concerned with all the bells and whistles Question Title * 2. What phone design do you currently own? Non Smartphone - Bar Non Smartphone - Flip Non Smartphone - Includes a physical QWERTY keyboard Smartphone - Touch screen Only Smartphone - Touch screen with a physical QWERTY keyboard Question Title * 3. What design would you prefer for your next phone? Non Smartphone - Bar Non Smartphone - Flip Non Smartphone - Includes a physical QWERTY keyboard Smartphone - Touch screen Only Smartphone - Touch screen with a physical QWERTY keyboard Question Title * 4. What are your motivations for purchasing your next phone? (Select up to 3) My phone is breaking down (Screen is cracked, Battery does not hold a charge, etc.) My phone is sluggish, and there is a lag when I try to load an app or move between screens My phone's camera does not take good pictures Running out of memory on my phone from all my pictures and apps I want the latest superphone (Samsung Galaxy S6, LG G4, etc) and am willing to pay $550+ for it I am looking to change wireless service providers I want to change phone brands I am looking for a bigger display to read/view items on my phone There is a promotion being offered on a handset Battery in current phone does not last a full day It takes a long time to download games or browse the web Other (please specify) Question Title * 5. When comparing phones you are considering to buy, what are the three most important items you compare? (Select up to 3) Phone Design Battery Life Brand Data Speeds (3G, 4G, 4G LTE) OS (Android, iOS, Windows, etc) Phone Cost Processor Speed Camera (Megapixels, LED Flash, etc.) Screen Size Screen Resolution Phone Memory Other (please specify) Question Title * 6. How much do you plan to spend on your next phone? Up to $50 Up to $100 Up to $150 Up to $200 Up to $300 Up to $500 Above $500 Question Title * 7. What three features would you like to have on your next phone? (Select up to 3) Wireless Charging Octa Core Processor Mobile Wallet (ability to pay with your phone by tapping on the register at a store) High Resolution Display (greater than 300ppi) Large Display (5.5" or greater) Fingerprint Sensor (a quick and secure way to unlock your phone) Health Monitor (Heart rate, etc.) Large Internal Memory (16GB or greater) Fast Charging Capable Phone (charge 50% of your phone battery in 30 minutes) Durable (Waterproof, drop proof) Connects with Wearables Other (please specify) Question Title * 8. What three camera features would you like to have on your next phone? (Select up to 3) Front-facing camera greater than 5MP Rear facing camera greater than 13MP Video Editing Ability to capture pictures from video clips One press continuous shooting (i.e. burst shot) Image stabilization to avoid blurry pictures Enhance pictures with filters and effects Depth of Field (allows you to change what part of the picture is in focus) Better sensitivity to improve low-light pictures Beauty Shot Other (please specify) Question Title * 9. What three colors would you consider for your next phone? (Select up to 3) Gold Purple Yellow Silver/Gray Red Black Orange Pink White Navy Blue Green Other (please specify) Question Title * 10. What is your current mobile phone brand? Kyocera Huawei Samsung Apple HTC Motorola ZTE Nokia/Microsoft LG Sony Alcatel Don’t Know Other (please specify) Question Title * 11. Which brands would you consider for your next purchase? (Select up to 3) Motorola HTC ZTE Sony LG Huawei Samsung Alcatel Apple Kyocera Nokia/Microsoft I don't know or care about phone brands Other (please specify) Question Title * 12. Where have you shopped for mobile phones in the last 6 months? (Check all that apply) Wireless carrier retail store (Verizon, AT&T, T-Mobile, Sprint, MetroPCS, etc.) Wireless carrier website Phone manufacturer store or website (Apple, Samsung, Sony, etc.) Independent dealer store or website that sells phones from multiple carriers (Car Toys, Portables, etc.) Best Buy Walmart Target Other national retail chain (Radio Shack, Sears, etc.) Amazon Home shopping channel or website (QVC, HSN, ShopNBC, etc) eBay, Craigslist or another online marketplace where people sell their new or used phones Other (please specify) Question Title * 13. What accessories are you interested in purchasing with your next phone? (Check all that apply) Protective Case Car Charger Bluetooth Speaker Wearables (watches, fitness band, etc.) Portable Power Additional Battery Covers Memory Card Holster Stereo Bluetooth Headset Screen Protectors/Privacy Screen Mono Bluetooth Headset None Other (please specify) Question Title * 14. When considering purchasing a tablet, what are the three most important items you compare? (Select up to 3) Tablet Cost OS (Android, iOS, Windows, etc.) Processor Speed Tablet Design Tablet Memory Brand Data access via operator network Camera (megapixels, LED flash, etc.) Screen Size Not interested in purchasing a tablet Shared Data Plan with Mobile Phone Other (please specify) Question Title * 15. If you own or plan to purchase a tablet (such as the Apple® iPad or Samsung Galaxy TabTM), how would you plan to use it the most? Entertainment (listen to music, play games, watch videos) Social Networking (updating status, viewing others status) Productivity (email, work on documents, etc.) Browsing the web Do not own, and no plans to purchase Question Title * 16. With which of the following providers do you currently have wireless service? Sprint/Nextel T-Mobile Verizon Virgin Mobile Do not currently have wireless service MetroPCS Tracfone AT&T Cricket Boost Other (please specify) Question Title * 17. Into which of the following age ranges do you fall? Under 18 18-24 25-34 35-44 45-54 55-64 65 or older Prefer not to answer Question Title * 18. What is your gender? Female Male Prefer not to answer Question Title * 19. Which of the following categories best describes your family’s ancestral background? African-American Asian-American Caucasian Hispanic/Latino Prefer not to answer Other (please specify) Question Title * 20. What is your household's total annual income before taxes? Under $25,000 $25,000 to $34,999 $35,000 to $44,999 $45,000 to $54,999 $55,000 to $74,999 $75,000 to $99,999 $100,000 or More Prefer not to answer Done