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A-CONECT Chatbot Feedback Survey
1.
How long does your every conversation with the chatbot last?
Less than 1 min
1-5 min
5-10 min
More than 10 min
2.
How many conversations have you completed?
1
2 - 5
6 - 10
More than 10
3.
How much are you interested in the topics in general?
Extremely interested
Very interested
Somewhat interested
Not so interested
Not at all interested
4.
Are you willing to share your personal experience in the conversation?
Very likely
Likely
Neither likely nor unlikely
Unlikely
Very unlikely
5.
Do you think it is easy to convey your thoughts clearly to the chatbot in the conversation?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
6.
How much are you engaged in the conversation? Here are some examples. If you talk a lot and focus on the conversation, then you are
well-engaged
. If you barely talk and tend to leave the conversation early, then you are
not engaged
.
Well engaged
Most time engaged
Neutral
Mostly not engaged
Not engaged at all
7.
Do you find any difficulty in using the software?
Hard to start conversation
Hard to stop
Other (please specify your issue in using the software)
8.
Do you think the chatbot is fluent in speech and language?
Fluent
Mostly fluent
Fair
Mostly not fluent
Not fluent at all
9.
Do you think the chatbot is friendly in language and tone?
Extremely friendly
Very friendly
Somewhat friendly
Not so friendly
Not at all friendly
10.
Do you see any improper expressions by the chatbot that make you uncomfortable?
Yes
No
If no, please specify how the chatbot makes you uncomfortable.