Business Assistance Program Survey

Question Title

* 1. Are you aware of Valley Metro’s Business Assistance program?

Yes

Question Title

* 2. Which of the current elements of the program has your business participated in? (check all that apply)

None (skip to question 8)

Business Access Sign

Business Banner

Deals & Discounts GIS Map

Direct Mail Marketing

Lunch Promotion Event

Small Business Financial Assistance Program

Technical Assistance

Question Title

* 3. How valuable was the element your business participated in?

	Please select a value below
Business Access Sign	Business Access Sign Please select a value below menu
Business Banner	Business Banner Please select a value below menu
Deals & Discounts GIS Map	Deals & Discounts GIS Map Please select a value below menu
Direct Mail Marketing	Direct Mail Marketing Please select a value below menu
Lunch Promotion Event	Lunch Promotion Event Please select a value below menu
Small Business Financial Assistance	Small Business Financial Assistance Please select a value below menu
Technical Assistance	Technical Assistance Please select a value below menu

Other (please specify)

Question Title

* 4. Did you know these elements are all part of Valley Metro’s Business Assistance program?

Yes

Question Title

* 5. How did you hear about the program? (check all that apply)

Media (regular news, social media such as Facebook, Twitter)

Word of mouth (friend, neighbor, colleague)

Email from Valley Metro or City of Phoenix

Visit/phone call from Valley Metro or City of Phoenix staff

Question Title

* 6. Did you receive grant funding through the Small Business Financial Assistance part of the Valley Metro program?

Yes

No (Skip to question 8)

Question Title

* 7. If you received grant funding through the Small Business Financial Assistance Valley Metro program, please rate the following:

	Please select one
How satisfied are you with the application process and collection of documents for grant approval? (EX: collection of application, taxes, financials, invoices, etc.)	How satisfied are you with the application process and collection of documents for grant approval? (EX: collection of application, taxes, financials, invoices, etc.) Please select one menu
How satisfied are you with the delivery of funds? Was your check(s) processed in the specified time and manner?	How satisfied are you with the delivery of funds? Was your check(s) processed in the specified time and manner? Please select one menu
How satisfied are you with the amount of funds received?	How satisfied are you with the amount of funds received? Please select one menu
How would you rate your satisfaction with the overall assistance delivered by the staff during the application process?	How would you rate your satisfaction with the overall assistance delivered by the staff during the application process? Please select one menu

Question Title

* 8. If you have not participated in Valley Metro’s Business Assistance program, please tell us why:

I have participated

I don’t know what assistance is available

I don’t know how to access the program

None of the program elements are helpful to me

Question Title

* 9. What would you like Valley Metro to consider adding to its Business Assistance Program?

Question Title

* 10. If you would like more information about the Business Assistance Program, please fill out the following:

Name

Company Name

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number

For questions, please contact your Business Assistance Coordinator:

Mary Ann Miller
Downtown - Broadway
(480) 468-3620
mmiller@valleymetro.org

Debbie Lopez
Broadway - Baseline
(602) 523-6032
dlopez@valleymetro.org