* 1. Please mark the statement that describes you as a user:

* 2. On average, how often do you visit the library?

* 3. How would you rate each of the following library services?

  Excellent Good Fair Poor Don't know/Not applicable
Customer service
Collections (books, DVDs, academic journals, newspapers etc.)
Information sessions
Online services (website, catalog, research databases etc.)
Computers and printers
Internet access
Facilities
Hours of operation
Overall, how would you rate the library?

T