Survey on ADA University Library Services

Please take a moment to answer this anonymous survey about ADA University Library Services. It will help us serve you better, therefore library staff are asking all of you to fill out this questionnaire.

Question Title

* 1. Please mark the statement that describes you as a user:

Faculty

Student

Staff

Outside visitor

Other (please, specify)

Question Title

* 2. On average, how often do you visit the library?

Daily

Weekly

Monthly

Less than once a month

Never

Question Title

* 3. How would you rate each of the following library services?

	Excellent	Good	Fair	Poor	Don't know/Not applicable
Customer service	Customer service Excellent	Customer service Good	Customer service Fair	Customer service Poor	Customer service Don't know/Not applicable
Collections (books, DVDs, academic journals, newspapers etc.)	Collections (books, DVDs, academic journals, newspapers etc.) Excellent	Collections (books, DVDs, academic journals, newspapers etc.) Good	Collections (books, DVDs, academic journals, newspapers etc.) Fair	Collections (books, DVDs, academic journals, newspapers etc.) Poor	Collections (books, DVDs, academic journals, newspapers etc.) Don't know/Not applicable
Information sessions	Information sessions Excellent	Information sessions Good	Information sessions Fair	Information sessions Poor	Information sessions Don't know/Not applicable
Online services (website, catalog, research databases etc.)	Online services (website, catalog, research databases etc.) Excellent	Online services (website, catalog, research databases etc.) Good	Online services (website, catalog, research databases etc.) Fair	Online services (website, catalog, research databases etc.) Poor	Online services (website, catalog, research databases etc.) Don't know/Not applicable
Computers and printers	Computers and printers Excellent	Computers and printers Good	Computers and printers Fair	Computers and printers Poor	Computers and printers Don't know/Not applicable
Internet access	Internet access Excellent	Internet access Good	Internet access Fair	Internet access Poor	Internet access Don't know/Not applicable
Facilities	Facilities Excellent	Facilities Good	Facilities Fair	Facilities Poor	Facilities Don't know/Not applicable
Hours of operation	Hours of operation Excellent	Hours of operation Good	Hours of operation Fair	Hours of operation Poor	Hours of operation Don't know/Not applicable
Overall, how would you rate the library?	Overall, how would you rate the library? Excellent	Overall, how would you rate the library? Good	Overall, how would you rate the library? Fair	Overall, how would you rate the library? Poor	Overall, how would you rate the library? Don't know/Not applicable