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Legal Information - Traffic Safety Matters
1.
Did you access legal information for your case?
Yes
No
2.
If no, why did you not access legal information?
3.
If yes, how did you access the information? (Check all that apply)
Online
Printed Material
Email
Phone
Hired a lawyer
Attended a free legal clinic
Other (please specify)
4.
If you accessed legal information, did you find information about: (Check all that apply)
The court process
Timelines for responding to ticket
What options you have to deal with ticket
Who to contact to get legal information
Consequences for not dealing with ticket
5.
Was there information you needed but could not find?
Yes
No
6.
If yes, what information was missing?
7.
How long did it take to resolve the matter from the time you received your ticket? (Include details such as how many times you went to court, how long you waited for a trial date etc., if applicable)
8.
What challenges did you experience as a result of your court case? (Check all that apply)
Attending in-person (i.e. taking time off work, needing childcare, transportation, etc.)
How long it would take to resolve the case
Not understanding the Trial process
Not understanding the law
Not understanding what to do at court
Not understanding my options for dealing with the case
Other challenges experienced (please specify)
9.
Overall, how satisfied were you with the handling of your ticket?
Very Unsatisfied
1 star
Unsatisfied
2 stars
Neutral
3 stars
Satisfied
4 stars
Very Satisfied
5 stars
10.
Please share any other comments you have below: