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* 1. Do you believe individual appointments were reliable, without ongoing unexpected cancellations?

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* 2. Do you feel the program is innovated and think of new ways to meet the needs of our clients to increase satisfaction to the clients and the community?

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* 3. Do you feel the psych team listens to your insights as a therapist or counselor in knowing your client's history and clinical experience?

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* 4. Do you feel the staff is professional, and treat clients in a caring, respectful manner?

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* 5. Do you feel like the mental health counselors/therapists completes documentation, responds to phone calls and requests for reports in a timely manner?

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