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GRI Environmental Testing Laboratory User Survey 2025
1.
How frequent do you send samples to the Environmental Testing Lab at GRI?
Ad hoc
Daily
Weekly
Monthly
Other (please specify)
*
2.
Overall, how satisfied are you with the service provided by the Environmental Laboratory?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
*
3.
How well does the service offered by the Environmental Laboratory fulfil your testing requirements?
(Required.)
Extremely well
Very well
Somewhat well
Not so well
Not well
Comments
*
4.
Are you satisfied with the overall turnaround times for results?
(Required.)
Yes
No
If you have answered no, please comment
*
5.
Do the laboratory results help you monitor water quality and take action when needed?
(Required.)
Yes
No
Not Applicable
If no, please comment below with any suggestions on how this could be improved.
*
6.
Where relevant, is the level of access to any technical/lab queries meeting your needs? If not, do you have suggestions for improvement?
(Required.)
Yes
No
Not Applicable
Please comment with any suggestions for improvement.
*
7.
How would you rate the value for money of the service?
(Required.)
Excellent
Above average
Average
Below Average
Poor
N/A (NHSGGC Funded)
*
8.
How important is our UKAS accreditation status to you?
(Required.)
Extremely important
Very important
Somewhat important
Not so important
Not at all important
Comments
*
9.
Would you be interested in an engagement event in the future? (e.g. lab tour, webinar/online event, Q&A session provided by the laboratory)
(Required.)
Yes
No
If Yes, please provide contact details below or contact laboratory directly.
See Microbiology Right Decisions website for contact details: https://rightdecisions.scot.nhs.uk/ggc-microbiology/quality-policy-and-user-manuals-key-contact-details/environmental-testing-laboratory-4211/
*
10.
Any other comments or feedback on aspects of the service which are not covered in the above questions
(Required.)
Current Progress,
0 of 10 answered