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Background

Since 1995 it has been a requirement under the Disability Services Act (1994) that all public authorities prepare and implement a Disability Access and Inclusion Plan (DAIP) to improve access to their services and facilities for people with disability. The Act requires that public authorities lodge a DAIP to the Disability Services Commission. Local government is required to report on its DAIP in the Annual Report.

Since the adoption of the initial DAIP, the City of Kwinana has implemented many initiatives and made significant progress towards ensuring that the community is accessible and inclusive for people of all ages and abilities and continues this commitment.

DAIP Review and new DAIP 2019 –2021

Currently the City is reviewing its DAIP and invites feedback from people with disability, their families and carers, and community groups including disability service providers to help inform a new 2 year plan.

This survey is part of a process to identify areas of importance when developing strategies around the DAIP outcomes.

We invite you to participate in the survey comprising questions around DAIP Outcomes (listed below) and will take approximately 20 minutes to complete. Please answer only those questions you feel comfortable to answer. None of the questions are compulsory.
 
Participants who complete this survey by close of business 6 May 2019 are eligible to go in the draw to win 1 of 3, Coles $100 gift vouchers.
 
The Outcomes and Definitions are listed below:
Outcome 1 - People with disability have the same opportunities as other people to access the services of, and any events organised by the City of Kwinana.

Outcome 2 - People with disability have the same opportunities as other people to access the buildings and other facilities of the City of Kwinana.

Outcome 3 - People with disability receive information from the City of Kwinana in a format that will enable them to access the information, as readily as other people are able to access it.

Outcome 4 - People with disability receive the same level and quality of service from the staff of the City of Kwinana as other people receive from the staff at the City of Kwinana.

Outcome 5 - People with disability have the same opportunities as other people to make complaints to the City of Kwinana.

Outcome 6 - People with disability have the same opportunities as other people to participate in any public consultation by the City of Kwinana.

Outcome 7 - People with disability have the same opportunities as other people to obtain and maintain employment with the City of Kwinana.
 
‘Access’ refers to providing infrastructure such as footpaths, ramps, ACROD parking and accessible toilets and includes making information available in formats that meets your needs like large print, audio and braille.

 ‘Inclusion’ means people of all abilities have equal opportunity to participate in City of Kwinana services, programs, events, consultation and employment.


The City values your input and thanks you for your involvement.


Need some assistance completing the survey?
Please contact Sarah-Jane Patton on 9439 0226 or Sarah-Jane.Patton@kwinana.wa.gov.au to arrange the survey to be completed over the phone, in person or online.

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* 1. Have you attended an event, workshop or festival in the City of Kwinana?

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* 2. Select the event(s) you have attended:

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* 3. Are the City events accessible and inclusive? Please provide your response to the statements below.

  Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree Unable to Comment
I was able to participate in some event activities
The services at the event met my particular needs
Signage was easy to read and understand
The event layout allowed for easy access
The ACROD parking and drop off areas were well placed
Accessible toilets were easy to access.

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* 4. Which City services have you used?

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* 5. In general how would you rate these services for meeting your particular needs?

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* 6. Did you experience difficulty accessing these services?

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* 7. Could these services be improved to better meet your needs?

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* 8. Which City buildings or facilities have you used? (select as many that apply)

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* 9. Did you experience difficulty accessing these buildings or facilities?

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* 10. Which access features of buildings / facilities are important to you?

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* 11. How do you access information (such as building licences, animal registrations) or find out about City events or programs? (select as many that apply)

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* 12. Is accessing information and finding out about City events or programs easy?

  Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree  Unable to Comment 
Information is easy for me to find
Information is easy for me to see
Information is easy for me to understand
Information is available in a format that meets my needs
The ACROD parking and drop off areas were well placed 
Accessible toilets were easy to access

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* 13. Have you participated in any of the City's public consultations listed below?

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* 14. If you did you participate in a public consultation, please describe how you participated and whether you feel your contribution was valued?

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* 15. If you did not participate in a public consultation, please provide a reason as to why not and any suggestions to improve future engagement approaches?

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* 16. Select a statement that best applies to you:

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* 17. How do you prefer to provide feedback or make a complaint? (Select as many as apply)

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* 18. How do you feel when providing feedback or making a complaint?

  Strongly Agree Agree  Neither Agree or Disagree Disagree  Strongly Disagree Unable to Comment 
I feel listened to
I feel I am treated with respect
The City services are flexible to my needs

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* 19. Have you applied for any positions at the City in the following capacities?

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* 20. How did you find out about the vacant position(s)?

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* 21. Based on your experience, please rate the statements below:

  Strongly Agree Agree Neither Agree or Disagree Disagree  Strongly Disagree Unable to Comment 
I was able to locate the job information
I found the application process easy
I found the City staff to be approachable and helpful

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* 22. Do you identify as:

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* 23. Please select your age group:

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* 24. Gender, please state:

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* 25. Which City suburb(s) do you visit or service?

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* 26. Have you noticed any improvements the City has made in access and inclusion over the last 5 years?

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* 27. If yes, what have been the main improvements?

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* 28. What benefit have you received from these improvements?

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* 29. Please comment on how the City could improve access and inclusion for the future.

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* 30. To be eligible to go in the draw to win 1 of 3, $100 Coles Gift Cards please complete your details:

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* 31. Would you like to be involved in future consultation with the City?

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* 32. If yes, how would you like to receive information?

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* 33. Do you require information in an alternative format?

Thank you for your feedback, the information that you have provided will make an important contribution in developing the City of Kwinana 2019 - 2021 Disability Access and Inclusion Plan and to inform the City's Community Engagement Strategy.

The survey will remain open until 5pm on 6 May 2019.
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