Understanding Process Safety Culture Best Practices

Executive Overview
As there has been a number of serious industrial safety incidents in the recent times the importance of industrial safety is becoming increasingly important.  We believe that people working within a strong safety culture achieve greater safety and it is management’s responsibility to foster and maintain such a culture.  In this survey ARC is trying to capture the best practices that are being followed by the leading manufacturing companies around the world.  ARC conducted this same survey 10 years ago and is looking to see how the industry has changed.

We will use the survey to generate reports with statistical figures with various breakdowns, such as industry and geography.  We will maintain complete confidentiality regarding individual respondents and their organizations. 
 
The survey consists of 45 questions and should take around 10 minutes to complete.


Who Should Take The Survey?
In this survey ARC is trying to capture all elements of safety culture, where Part A deals with strategic issues while Part B goes into tactical details.  We would encourage you to respond to both the parts.  The survey can be taken by people at all levels within your facility including (but not limited to) operators, engineers, technicians, supervisors and line managers - so please feel free to forward it on within your company.


Benefits of Taking the Survey
By taking this survey (and providing us with your e-mail address) we will send you a free copy of the results, enabling you to understand the industry safety culture best practices and how your company stacks up with the leaders in this field. 
 
Please answer the following questions by checking the most appropriate box for each question.  Where:
1: Fully agree
2: Partially agree
3: Neither agree nor disagree
4: Partially disagree
5: Fully disagree
6: Do not know or does not apply
 
Part A (Strategic)

Corporate Safety Culture
The UK Health and Safety Executive defines safety culture as “ . . . the product of the individual and group values, attitudes, competencies and patterns of behavior that determine the commitment to, and the style and proficiency of, an organization's health and safety programs.”

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* 1. Every company has a safety culture to some extent, my company has a fully defined safety culture

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* 2. Safety comes above everything in my company and is supported at the highest level.

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* 3. Safety is a part of value structure that is supported by the highest levels of management including the company President.

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* 4. My company has a defined a roadmap and goal for safety culture

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* 5. I fully understand how my role relates to my company’s safety culture

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* 6. My company espouses safety as a core value

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* 7. My company provide strong leadership in safety culture

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* 8. My company has established and enforces high standards of safety performance

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* 9. My company maintains a sense of vulnerability

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* 10. In my company individuals are empowered to successfully fulfill their safety responsibilities

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* 11. My company provides deference to safety expertise

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* 12. My company allows open and effective communications on safety issues

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* 13. My company has established a questioning/learning environment on safety issues

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* 14. My company fosters mutual trust on safety issues

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* 15. The management in my company provides timely response to safety issues and concerns

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* 16. My company provides continuous monitoring of safety performance

Responsibilities for Safety Culture

Not unlike the concept of “safety as a line responsibility,” the responsibility for fostering and maintaining a sound safety culture starts with management and cascades down through the organization.  Every individual in the organization has a role to play.

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* 17. I feel that my company has a set of shared values, beliefs and perceptions that constitute the proper safety norms for the organization

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* 18. In my company expectations and accountability are clearly defined for process safety

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* 19. In my company’s safety culture individuals and groups are expected to speak out if they perceive management or individuals are acting in a fashion inconsistent with the organization’s values

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* 20. In my company there is a directive for continuous improvement for process safety and a formal process safety auditing function to support it

PART B (Tactical)
 

Safety Culture Programs & Procedures

In my company:

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* 21. My company has a PSM (Process Safety management) Program as part of its Operational Excellence Program

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* 22. Preventive maintenance is a part of the safety culture

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* 23. There is a periodic overall comprehensive safety audit system

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* 24. There is a periodic third party review of the safety audit program

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* 25. Procedures and infrastructure closely follow OSHA 1910

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* 26. Process hazard analysis (PHA) is a part of our front end engineering and design (FEED) before a project is approved.

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* 27. Pre startup safety reviews (PSSR) are always carried out before any equipment is put into service.

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* 28. Life-cycle management procedures as specified in the safety standards (IEC 6511/ISA-84), are closely followed and mapped to our on-site procedures

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* 29. There are documented procedures for operations, safety, maintenance and change management

Safety Culture Management

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* 30. There is a company wide engineer/supervisor who is responsible for safety, health, and environment (SHE) and loss prevention

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* 31. This responsible person reports to the management at the highest level

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* 32. There are safety committees or groups made up of management and labor representatives that meet regularly and report in writing on their activities

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* 33. There are highly visible working procedures for handling in-house employee complaints regarding safety

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* 34. Employees are advised of the successful efforts and accomplishments that an individual or a safety committee make in making the workplace safer

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* 35. Incentives are offered to employees or workgroups who have excelled in reducing workplace hazards and injuries

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* 36. The project approval process for a safety related project is streamlined and has a less intensive ROI hurdle rate when compared to other capital project requests

Equipment and Practice

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* 37. The people with specific process safety responsibilities have the authority and resources to make necessary changes

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* 38. A formal hazard assessment is performed after an incident or accident to ensure that changes are made to processes or procedures to make them safer

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* 39. Process equipment are regularly tested and maintained

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* 40. Interlocks, alarms, and other process safety-related hardware and programmable devices are regularly tested and properly maintained

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* 41. Disabled or failed process safety devices are restored to service as soon as possible

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* 42. Putting a failed process safety device back into service requires a high level sign off

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* 43. Written standard operating procedures (SOP’s) are mandatory and are regularly followed and kept up to date.

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* 44. Procedures exist that instruct operators to take action as soon as possible if safety critical interlocks, alarms, or other process safety-related devices fail or become unavailable during operation

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* 45. Maintenance checklists and procedures are available and are easy to understand and use

Process Safety Reporting

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* 46. I can report hazardous conditions without fear of negative consequences

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* 47. In general, workers do report minor process-related incidents, accidents, or near misses

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* 48. Corrective action is promptly taken when unsafe process safety conditions are brought to management’s attention

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* 49. All process safety issues are thoroughly investigated and appropriately resolved

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* 50. Employees are informed about the results of process related incident, accident, and near miss investigations

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* 51. I do not hesitate to report actions or conditions that raise a process safety concern, even when a co-worker is involved

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* 52. I am satisfied with the process safety reporting system

Worker Empowerment

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* 53. I feel that I can influence the process safety policy implementation

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* 54. Workers at all levels actively participate in hazard reviews and incident and accident investigations

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* 55. When a process safety issue is involved, I can challenge decisions made by my supervisor or management without fear of negative consequence

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* 56. Creating unapproved shortcuts around process safety is not tolerated

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* 57. I am informed when potentially dangerous processes are started

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* 58. I feel free to refuse to participate in work activities that are unsafe

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* 59. Process operators are empowered to take corrective action as soon as possible (including shutting down when appropriate) if safety critical interlocks, alarms, or other process safety-related devices fail or become unavailable during operation

Training

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* 60. My company provides adequate training on hazard identification, control, and reporting to new employees

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* 61. My company provides adequate safety training for visitors and contractors

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* 62. Safety training refresher training is part of our company culture.

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* 63. My company provides refresher courses on hazard identification, control, and reporting to older employees at regular intervals

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* 64. The training that I have received provides me with a clear understanding of the process safety risks at my work site

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* 65. I know how to access appropriate process safety training resources if I need them

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* 66. My company is best described as...

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 100% of survey complete.

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