Epoch Analytical Customer Feedback Survey 2020

Epoch Analytical welcomes your customer feedback survey to gain valuable information about your experience today and how we can offer the best customer service to you now and in the future.

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* 1. How would you rate your experience with Epoch Analytical?

  Poor Satisfactory Good Excellent N/A
Turnaround Time
Cost/Value
Customer Service
Reporting
Reputation amongst other Labs
Location (Coquitlam & Abbotsford)

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* 2. Which EA Labs turnaround times have you used in the past? (More than one can be chosen)

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* 3. What are the main reason(s) you use EA Labs? (More than one can be chosen)

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* 4. How satisfied are you with the reliability and quality of EA Labs test results?

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* 5. Would you recommend Epoch Analytical to a colleague or another company?

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* 6. Which of the following EA Labs services have you used before?

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* 7. Do you use any other asbestos testing labs for the same services we provide?

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* 8. Do you think WorkSafeBC should have a regulatory framework to evaluate the quality of asbestos testing labs? (Currently, asbestos testing labs in BC are NOT routinely inspected by WorkSafeBC. Laboratory Accreditation is an important indicator that a laboratory meets ISO17025 requirements, yet very few labs follow a comparable quality system).

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* 9. If you have anything else you'd like to tell us about, please let us know! Additionally, please leave us a GOOGLE REVIEW!

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* 10. Do you visit our Abbotsford or Coquitlam location ?

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