RCRC Clients and Families Unmet Needs Survey Fiscal Year 23/24

RCRC Clients and Families

Redwood Coast Regional Center is asking people who use RCRC services 🗣️, families 👨‍👩‍👧‍👦, service providers 🤝, and the larger community 🌍 about what they think are unmet needs. An unmet need is when there isn’t enough of something important ⚠️ (something that helps keep people safe and healthy 🏥, or helps people make life choices and meet their goals 🎯). You might learn about an unmet need because you experienced it. Or maybe you have a friend who couldn’t get something they needed. Or maybe you heard about the same problem from three different people you know! These are all great ways of learning information, and RCRC gets better when people share what they know. Thank you for taking time to share your ideas! 🙌 If you have questions about this survey, please contact Leah Thompson, CPP Resource Coordinator at lthompson@redwoodcoastrc.org

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* 1. What county do you live in?

Del Norte

Humboldt

Lake

Mendocino

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* 2. What is your relationship with Redwood Coast Regional Center?

I am a client / I use Regional Center Services

I am a caregiver/family member of a person who uses services

More than one of these? Please specify.

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* 3. What is your age range? If you are a caregiver or family member what is the age of the client who receives RCRC services?

0-3 years of age

3-15 years of age

16-21 years of age

22-59 years of age

60 years of age or over

More than one of these, for example, if you have multiple family members who use RCRC Services (please specify).

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* 4. Do you have any unmet needs regarding your healthcare 🏥 (choose all the things you think we need more of)?

Medical services - being able to see doctors and other clinicians easily 👩‍⚕️🏥

Dental services - seeing dentists and having help to take care of your teeth 😁🦷

I don’t know of any unmet needs. 🤷‍♂️🚫

For each service category you selected above ✅, please provide specific information about the services needed. For example, if you selected ‘medical services’ you might say I need a physical Therapist who works with children.

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* 5. Do you have any unmet needs regarding how you spend your day 🌞 (choose all the things you think we need more of)?

Employment - job training or opportunities 💼👩‍💼

Day Services for adults 🌞👵

Community access/integration- help going places you want to, or places other people go 🚗🌆

Recreational Services – support to do fun things in the community like camps, gyms, parks , etc.🏞️🎉

I don’t know of any unmet needs. 🤷‍♂️🚫

For each service category you selected above ✅, please provide specific information about the services needed. For example, if you selected ‘employment’ and you are a Spanish speaker you might say “job coaching for Spanish speakers”.

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* 6. Do you have any unmet needs regarding where you live- this means choices about getting supports where you live, outside the family home 🏠🤝(choose all the things you think we need more of)?

Supported Living Services- when you live alone or with a roommate in your own house or apartment, with paid support staff that you need. 💵🏠

Licensed Residential- when you share a home with other people and there is support in the home 24 hours a day.

Enhanced Behavioral Support Home- when you live in a home with other people, you get a lot of extra support 24 hours a day.

Community Crisis Home- when you live in a home with other people and you get a lot of extra support 24 hours a day, but it is not a long-term home. 🆘🏠

Adult Family Home Agency- when you live in someone else’s home, and they provide you with support.

Affordable housing 🏡💰

I don’t know of any unmet needs. 🤷‍♂️🚫

For each service category you selected above ✅, please provide specific information about the services needed. For example, if you selected ‘Licensed Residential’ and you need mental health supports you might say “home for adults with mental health supports”.

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* 7. Do you have any unmet needs regarding mental health 😓or behavioral health services 🤝 (choose all the things you think we need more of)?

Mental health support – like support groups or therapists 🤝🧘‍♂️

Crisis support – Help when a person is really struggling 🆘😓

Behavioral support – help to learn new strategies, manage impulses, change your environment to be more successful. 🔄🧠

I don’t know of any unmet needs. 🤷‍♂️🚫

For each service category you selected above ✅, please provide specific information about the services needed. For example, if you selected ‘mental health support’ and you need a counselor for your child who has autism, you might say “a counselor who works with children who have autism”.

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* 8. Do you have any unmet needs regarding training opportunities (choose all the things you think we need more of)?

Client Training – for people who use services to learn new skills 👤📖

Vendor Training – for people who run programs to learn new skills 👩‍🏫📋

Parent Training – for family members of people who use services to learn new skills 👪📚

Advocacy – support to stand up for yourself 👊🗣️

I don’t know of any unmet needs. 🤷‍♂️🚫

For each service category you selected above ✅, please provide specific information about the services needed. For example, if you selected ‘client training’ and you would like to learn how to keep yourself safe from abuse, you might say “abuse prevention training for RCRC clients”.

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* 9. Do you have any unmet needs regarding language access 🗣️🌐(choose all the things you think we need more of)?

Information or services in American Sign Language (ASL)

Information or services in Spanish or other spoken languages

Information that is easy to understand

I don’t know of any unmet needs 🤷‍♂️🚫

For each service category you selected above ✅, please provide specific information about the services needed. For example, if you selected ‘information or services in Spanish’, you might say “Respite service providers who speak Spanish”.

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* 10. Do you have any unmet needs regarding paid supports provided in the family home 💵🏡(choose all the things you think we need more of)?

In-home respite services- short-term care so that family members can have a break⏰🏡

Coordinated Family Support- helps families with adult children access services and supports. 🗝️🏡

Independent living skills training- Adults learn skills while living in their family home. 🏡

I don’t know of any unmet needs. 🤷‍♂️🚫

For each service category you selected above ✅ , please provide specific information about the services needed. For example, if you selected ‘in-home respite services’ you might say “Respite service providers who speak Spanish”.

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* 11. Do you have any unmet needs that were not listed in the categories above? 📋 If yes, please tell us about them in the space provided below. Try to be as specific as possible.🗣️

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* 12. To better assist you with your needs, or in case we have any questions about your responses, we invite you to provide us with your contact information. This information is optional, and you can skip this question if you do not wish to share your identity. Please provide your contact information below if you wish to share:

- First and Last Name
- Telephone Number
- Email Address