Patient Complaints in Obstetric Anesthesia Survey

June 6, 2026, 12:45 pm - 2:15 pm

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Learning Objectives:

Distinguish complaint vs. incident vs. harm and map to appropriate institutional pathways.
Convert complaint themes into actionable QI, education, and system-level change.
Recognize the emotional and professional impact of patient complaints on anesthesiologists, and explore strategies to support clinicians as second victims while promoting a culture of safety, empathy, and continuous improvement in obstetric anesthesia.

2.This session encouraged me to consider changes to my practice

Yes, please specify which in the comments box below

No - I do not see the need to make changes

No - I do not have the required resources to implement these changes

No - I am thinking about changes and have the necessary resources, but am not ready to make them yet

No - I am already implementing recommended practices

No - The information was not relevant to me

Comments

4.Moderator: Dr Anton Chau

Strongly Agree

Agree

Somewhat Agree

Disagree

Strongly Disagree

Please let us know what the moderator did well or what could be improved for future sessions

6.Overall, how would you rate the quality and effectiveness of the speaker's presentation with 1 being poor and 10 being excellent?

8.Overall, how would you rate the quality and effectiveness of the speaker's presentation with 1 being poor and 10 being excellent?

10.Overall, how would you rate the quality and effectiveness of the speaker's presentation with 1 being poor and 10 being excellent?

11.The session and presenter(s) were balanced and free from commercial bias

Yes

No, please indicate why

12.Please provide any additional comments or suggestions regarding this session, moderator(s), and speaker(s).

Thank you for completing the evaluation!