Revenue Cycle Management
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1.
Please select the top five choices that apply to your respective vendor performance and relationships:
(Required.)
ACO development & Value-Based-Payment Reform
Analytics and Business Decision Support
Seamless EHR Integration, Population Health Initiatives
Demonstrated cost savings & ROI for IDNs & CINs
Improved charge/reimbursement execution & coding
Continuous productivity improvements
Innovation in reimbursement capabilities
Clinician (physician and nursing) satisfaction
Ongoing flexibility to adapt
Customization, disparate financial systems issues resolved
Vendor Responsiveness to users
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2.
Please select the top six choices on RCM Software that produced the fastest post-implementation results:
(Required.)
Productivity & Re-balanced Workflows
EHR Charge Sweeps & Reconciliation
Accurate and Actionable Daily Reports
Payment Resolution
Filing Insurance Claims (Primary & Secondary)
Resolve Rejections
Post Payments
Perform Collections
Follow up on Appeals and Denials
Perform Audits A/R & Charge Logs
Review payer denials and rejections
Improve Coding and Compliance
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3.
Please select the top six choices on RCM Outsourcing that produced the fastest post-implementation results:
(Required.)
Productivity & Re-balanced Workflows
EHR Charge Sweeps & Reconciliation
Accurate and Actionable Daily Reports
Payment Resolution
Filing Insurance Claims (Primary & Secondary)
Resolve Rejections
Post Payments
Perform Collections
Follow up on Appeals and Denials
Perform Audits A/R & Charge Logs
Review payer denials and rejections
Improve Coding and Compliance
4.
Which Best Describes your RCM System Status after 6 months?
Still in New User Survival Mode
Cannot customize due to staffing issues/turnover
Will not maximize RCM software (ever)
Cannot integrate network practice technologies
Limited data building and underutilized features
Mastered basic and intermediate tasks so that return on investment is being realized
Capabilities and expertise of system and staff have made tangible financial impacts
5.
Which Best Describes your RCM System Status after 18 months?
Still in New User Survival Mode
Cannot customize due to staffing issues/turnover
Will not maximize RCM software (ever)
Cannot integrate network practice technologies
Limited data building and underutilized features
Mastered basic and intermediate tasks so that return on investment is being realized
Capabilities and expertise of system and staff have made tangible financial impacts
6.
Over the next 24 months, indicate which is your organization’s strategic position on RCM:
Upgrade RCM Software Solution only
End-to-end and/or Bolt-on solutions
Upgrade RCM/EHR Collectively
Outsource RCM (Full Enterprise)
Part RCM Software Upgrades/Replacements
Seamless RCM/Clinical Information System
Prefer One Vendor for RCM/CIS-HIS Solution
Other (please specify)
7.
Does your organization anticipate declining-to-negative profitability in 2019 due to:
Diminishing reimbursements?
Unrecovered collections?
Underutilized or inefficient billing and records technology?
None of the Above
8.
Do you fear that the ramifications of your outdated and/or auto-piloted revenue cycle management systems, particularly those not integrated to other systems, will force the hospital to outsource the entire business office function, end-to-end, or purchase a new “next generation” RCM solution by year end 2019?
Yes
No
9.
When integrating recently acquired (independent) physician practices; do you find the RCM systems in those medical offices obsolete or dysfunction for current patient financial processes with the hospital?
Yes
No
10.
Do you consider end-to-end RCM outsourcing to be the best solution until after value-based payment models are better established and coding challenges are worked through?
Yes
No
11.
Does your organization plan to be outsourcing at least two revenue cycle management functions by year end 2018?
Yes
No
12.
Will your organization continue supplementing their existing RCM software with outsourcing services through at least Q3 2020?
Yes
No
13.
Are you concerned that neglected RCM transformations by Q1 2020 will likely cease to operate, as insurers move to pay for quality not services from a system that thrived on sickness to one that rewards wellness and health?
Yes
No
14.
Do you expect your RCM strategy to be selected solely on your EHR/HIS vendor relationship?
Yes
No
Current Progress,
0 of 14 answered