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* 1. We aim to be easy to deal with. Would you agree that we achieved this aim?

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* 2. Did you receive responses to emails and telephone calls in a timely manner?

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* 3. If we made any mistakes along the way did we apologise and put it right to your satisfaction?

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* 4. Do you have any criticisms or compliments? We'd love to know...

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* 5. Name (Optional)

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