Tell Us How You Opened Your Restaurant(s) & Earn Amazon Gift Cards

We are running a brief survey to learn about the steps our customers took to open their restaurants, from concept to opening day.

If you have 10-15 minutes, please take this survey by Friday May 14. We'll enter you into a raffle to win one of 25 $100 Amazon gift cards we're giving away.

And, if you are able to share more about your experience in a 1:1 phone conversation we'll compensate you for your time with a $75 Amazon gift card. Indicate your interest in chatting with us by phone at the end of this survey. 

Thanks for your participation!

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1. Your Name

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2. Your Email (to be used if you're a raffle winner)

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3. To start off, we have a few questions for classification purposes only (all information will only be used in aggregate). What is your age?

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4. What is your gender?

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5. Please select the title that best describes your current role:

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6. Which best describes the restaurant(s) where you currently work?

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7. With this survey we’re interested in your experience opening restaurant(s). How many restaurant locations have you opened in your career?

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8. How recently have you been involved in opening a restaurant?

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9. How many years had you worked in the restaurant industry prior to opening your first restaurant?

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10. If you had restaurant industry experience prior to opening your first restaurant, which roles did you hold? (Select all that apply)

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11. If you did not have restaurant industry experience prior to opening your first restaurant, which best describes you? (Select all that apply)

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12. For the next set of questions, think about the restaurant opening you’ve been involved in most recently. Tell us why you decided to open this restaurant. (For example...Was it the fulfillment of a lifelong dream? A transition to a new career? A new location of an existing business?) Share the story of this restaurant opening - there are no wrong answers!

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13. How did you finance the opening of this restaurant? (Select all that apply.)

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14. The location of the restaurant I last opened was:

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15. Who helped you in opening this restaurant? (Select all that apply.)

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16. How long did it take you to open this restaurant?

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17. With this question we'd like to know more about the activities you conducted prior to opening. Approximately how long before opening did you start each of the following activities?

  I started this activity:
Scouted locations with a realtor
Bought or leased a location
Renovated or designed the space
Applied for a business license
Applied for a liquor license
Applied for a food service license
Applied for a certificate of occupancy
Filed for an EIN (Employer Identification Number)
Secured relationships with food & beverage distributors
Put up a business website
Set up social media accounts (Facebook, Instagram, etc.)
Claimed your business on online review sites (Yelp, Google My Business, etc.)
Bought kitchen equipment and supplies
Bought FOH furniture and supplies (linens, flatware, etc.)
Bought a Point of Sale
Hired management positions (GM, head chef, etc)
Hired non-management positions (line cooks, FOH staff, dishwashers, etc.)

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18. Now tell us a bit more about how you approached these activities. For example, did you hire a lawyer? Get a referral? Use a Google search? etc.

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19. Which technology vendors did you have in place when you opened this restaurant? (For example Toast, Squarespace, Grubhub, MailChimp, Quickbooks, ADP, etc.) List as many as you can recall.

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20. Are you planning on expanding this restaurant with one more additional locations?

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21. Is there any information you wish you knew / had when opening?

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22. What were the top three challenges you faced in opening your restaurant? (Required.)

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23. What advice would you give someone considering opening a new restaurant?

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24. Tell us more! We are interested in speaking with you to learn more about your experience opening your restaurant. Would you be open to participating in a 20-30 minute interview over Zoom? We will compensate you for your time with a $75 Amazon gift card. Can we contact you to schedule an interview?

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