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* 1. How would you rate the quality of the product?

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* 2. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 3. Overall, how satisfied or dissatisfied are you with our company?

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* 4. How responsive have we been to your questions or concerns about our services?

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* 5. How well did our customer service representative answer your question or solve your problem?

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* 6. Do you have any other comments, questions, or concerns?

T